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  • Customer Service and Sales Advisor South East England

    South East England,£18500 per annum

    Job Description: Job Title: Customer Service and Sales Advisor. Location: Dartford. Salary: £18,500. Are you an experienced and all-rounded Customer Service and Sales Advisor looking for a stable and secure role that offers diversity and a fresh challenge. I`m looking at heating up your job prospects with a unique and exciting role based in Dartford! I am currently seeking experienced and self-motivated candidates who have experience in working within engineering/maufacturing customer service sector who are looking for a fresh opportunity to support my client, a forward-thinking and vastly-expanding organisation. The Role. Consistently provide high levels of customer service and technical support to a range of customers via fax, email and telephone including order placing, data input for our retailers, effective complaint resolution and other customer service and technical related issues. Proactively keeping our customers informed of any issues and ensure these are rectified where possible to the customer`s satisfaction. Working with a comprehensive and thorough understanding of process and procedure. Accurate and timely input of customer orders via SAGE 1000 back office system. Management of time to ensure high level of productivity and order throughout. Understanding of processes and procedures to minimise input error and ensure good customer service is given. Build effective and lasting customer relationships through the provision of high levels of service delivery, problem resolution and the empathetic management of customer expectations. Proactively monitor the wall board and contribute to team activity to ensure all calls are answered promptly. Liaise directly with customers on price and stock availability requests. Develop high levels of product knowledge in order to answer questions relating to our bathroom ranges. Manage own workload and objectives, whilst also working as a team to ensure the achievement of the team and department objectives. Undertake a range of administrative duties as and when required. Proactively, creatively and effectively manage customer complaints ensuring they are resolved in the most timely, cost effective and appropriate manner. Any other duties consistent in nature with those outlined above. Manage own workload and objectives, whilst also working as a team to ensure the achievement of the team and department objectives. Undertake a range of administrative duties. Requirements. Minimum of 2 years experience within a Contact Centre/Customer Service environment. Excellent communication skills. Self-motivated with a proactive approach and demonstrates a `can do` attitude. Ability to focus on solutions rather than problems. Expresses passion and enthusiasm within the role. Proven track record on delivering quality as a first priority. Quick to adapt and learn new skills. An ability to be able to understand technical drawings and instructions will be of benefiit. Good MS Office skills. If you are looking for the next step in your career and want to start 2018 with a brand new role, then get in touch with Tom in our Head Office. These roles will be filled quickly so get in touch today if you don`t want to miss out. Looking for a tool to help you with your job search. Download the Swanstaff APP now for all our latest vacancies, career advice and more. EMPOWERING PEOPLE WITH OPPORTUNITIES. Swanstaff Recruitment is an equal employment …

    December 17, 2018 01:27:53

  • German Speaking Graduates - Trainee Recruitment Consultant London

    London,£20000 per annum

    Job Description: German Speaking Graduate Required - Trainee Recruitment Consultant. Are you a German Speaker looking to kick start a successful career where the focus is on hard work and ability to pick up new skills? If so you maybe interested to consider an exciting career at NonStop, particularly as we are able to offer a supportive environment where the vast majority of our staff are earning above £60,000 in their 2nd year of recruitment and many acheiving £100,000 in their third year. We are able to offer. An award winning training programme. Genuine and realistic development opportunities. If your answers to the above mentioned questions are yes, then join us at NonStop Recruitment in our beautiful office on the 32nd floor in London's Canary Wharf and be surrounded by our colleagues from all over Europe. You don't need any background in recruitment because we have an award-winning training programme that will teach you everything you need to know about recruitment and sales. Full training and development is in place to help you become a confident recruiter and then ongoing coaching and mentoring to help you up skill and develop. You will be trained by experienced pharmaceutical, chemicals and medical device industry consultants at the top of their game who will invest in your development so you can reap the sales rewards quickly. NonStop Recruitment is one of Europe's most exciting and quickly developing recruitment and executive search firms with a range of stunning offices across Europe including the 32nd floor in London's Canary Wharf, lakeside in picturesque Zug and Prague's Danube House, which you will be able to spot in James Bond's Casino Royale. While your training and career will begin in London, meet the targets and you can choose which of our offices you want to work in. The future plans: because of our heavy investment in development, everyone who joins has the potential to become the next leaders of our business and a chance to further expand our business globally. This year a team of 'NonStoppers' are opening offices in Bucharest and Luxembourg and in 2019 the business is expanding further to the USA (Boston) and potentially France. What are we looking for. Newly graduated or a junior level professional looking to develop a commercial career. Ambition and drive to learn and develop your career. Positive attitude and motivation to work towards goals and targets. Fluency in English. Ideally, someone already based in London. An EU visa – we cannot sponsor people for this vacancy therefore we require candidates to have the right to work in the …

    December 17, 2018 01:11:43

  • Welsh Speaking Customer Service Advisor Wales

    Wales,£18000 per annum

    Job Description: Job Description. Firstsource are currently recruiting for a Welsh speaking customer service advisor to work alongside our major financial client in Newport, Wales. Join the Customer Service team at Firstsource and you'll be involved with all kinds of customers with all kinds of questions. We are looking for an individual who is passionate about delivering results. As this role is telephony based, you will need to be an excellent communicator. This role is a varied role, providing a great opportunity for someone looking to enhance their skills further. If you can bring the patience, enthusiasm and people skills it takes to put the customer first and help us achieve our ambition of being #1 for service, the rewards are 100% worth it. Skills you'll need. Be able to listen – even if the issue is hard to listen to. Love talking to people and have a knack for understanding their needs. Enjoy being part of a team but still have the drive to work on your own initiative. Good customer service experience. What's in it for you. Very Competitive salary. Bonus scheme. 21 days' holiday plus Bank holidays. Healthcare plan. Pension. Career development. Full training. What's next. At FIRSTSOURCE, we look for the best people to join us. And to help us find them we've created a simple but effective recruitment process. Apply for the role. Telephone chat with one of our recruitment team. Face to Face interview. Screening – we will conduct back ground checks such as referencing etc. If you pass the screening will offer you a start date. About Firstsource. Firstsource is a people-centric company and a great place to work. At Firstsource, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Serving over 100 global clients – from multiple delivery centres and in various languages – we are supported by a 26,000+ global workforce in India, Philippines, Sri Lanka, USA and UK. With more than a decade in the BPO industry, Firstsource has shown consistent year-on-year growth. We have weathered economic downturns and come out of these even stronger – thanks to our sound management and clear …

    December 17, 2018 01:10:15

  • Internal Sales Executive South East England

    South East England,£16000 per annum

    Job Description: I am representing an established client who has a fantastic opportunity, They are looking for an experienced Sales Representative to join their team. RESPONSIBILITIES. Make outbound cold calls to identified target companies to promote our PPE, Corporate Wear, Uniforms and Traffic & Site products. Achieve a minimum of 50 outgoing calls per day. Identify customer needs by asking relevant questions. Report progress to Sales Managers by updating a spreadsheet on a daily basis. Recognise sales opportunities and pass to the relevant Sales Manager for action. Pass customer enquiries to the relevant Sales Manager to prepare a quotation. Send customer quotations approved by the relevant Sales Manager as required. Answer incoming calls and establish customer needs and record them for appropriate action. Build relationships with customers to build rapport for repeat business. Contact existing customers to check their satisfaction with the service and products and as the business develops contact any lapsed customers. Manage and feedback information on any campaign or promotions as required. Update customer information to our computer system on a daily basis. General office duties as required by the company. WANT CAREER PROGRESSION.....READ ON!. In addition to offering a great basic package my client is offering progression to a Field sales role in as little as 12 months.... This includes a major increase in base salary and lots of benefits. WHAT YOU NEED. An enthusiastic attitude and a fast learner. Experience using Microsoft office. Initiative to research and develop new leads. A confident and polite telephone manner. WHAT YOU GET. £16000 per annum. 2% commission on all completed sales. Free Parking. Opportunity for career progression within a lucrative business. INTERVIEWS ARE HAPPENING IMMEDIATELY SO DON't HESITATE IN APPLYING AND START 2019 OFF WITH A …

    December 17, 2018 01:07:18

  • Multi Drop Driver / Warehouse East Of England

    East Of England,£18500 per annum

    Job Description: We are looking for a Multi-drop Van Driver/Warehouse Assistant. Based in Huntingdon and working in a busy environment, tasks include stock maintenance, loading and unloading vehicles, delivering goods and dealing with customers at the trade counter. Hours 7am – 5pm Monday to Friday - 1 hour lunch – £18,500 per annum. 21 days holiday plus bank holidays – Flexi forklift licence advantage but not …

    December 17, 2018 01:01:22

  • Senior Customer Service Advisor South East England

    South East England,£19665 per annum

    Job Description: Job Title Senior Customer Service Advisor. Location 8 Calverley Road, Tunbridge Wells, TN1 2TB. Working pattern: 35 hours per week, covering various shifts between Monday to Saturday. Salary starting from £19,665 per annum plus Excellent Benefits. As a Barclays Senior Customer Service Advisor, you will be an essential contact for our customers, providing expert advice on the products and services that will support them through some of the most important moments of their lives. You will be encouraged to grow in your role, and work in new innovative ways - and you can expect the training, development and digital skills you need to deliver the excellence our customers expect. What will you be doing. Delivering innovative tailored solutions and exquisite service by listening to our customers and working together to agree on a way forward. Meeting colleagues from across the business on a regular basis, learning from their expertise and sharing your own experiences to develop both personally and professionally. Taking an active interest in activities within the local community, by getting to know your customers and looking to participate in events by being the "voice" of Barclays Bank. Living by our values to build and maintain our reputation for service excellence. Having the confidence in yourself to help customers in the same way as you would want to be treated. Being a confident problem solver who uses creative initiatives to exceed customer expectations. What we're looking for. A genuine passion for constantly providing great experiences. A proven record of excellence in a customer-focused role. The ability to make authoritative banking decisions that always put our customers first. Great communication and influencing skills and a collaborative, team-based approach to work. Skills that will help you in the role. Experience within another financial organisation is preferred. Experience of creative problem solving, and the confidence to take the initiative to permanently resolve potential issues. Our Values. Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Our Diversity. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals. Our Benefits. Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility then please discuss this with us. Dynamic working gives everyone at Barclays the opportunity to integrate professional and personal lives, if you have a need for flexibility then please discuss this with the hiring manager. At Barclays, we recruit based on merit and are committed to promoting diversity throughout our organisation. Is this the statement provided by our diversity team. We will consider applications from job share applicants. We encourage applicants to apply as early as possible in the recruitment period. Barclays recruitment periods can and may vary. We reserve the right to remove this advert during the recruitment …

    December 17, 2018 12:45:34

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