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  • General Manager, Warehouse & Distribution (Nothern Region) North West England

    North West England,

    Job Description: DSV Road is recruiting for the role of General Manager Warehouse & Distribution in our Northern Region. The role is to optimise performance of the Warehouse & Distribution departments in our region which covers depots in Wythenshawe, Immingham and Scotland (with Wythenshawe being the preferred base location) through effective leadership and strong change management capability, along with delivering a continued financial growth to a business area with significant capability to expand. The role will report to Divisional General Manager, UK Domestic. The General Manager will be accountable for driving high performance service and efficiency levels through the DSV network and its strategic transport partners. They will be responsible for the Managers/Team Leaders of Distribution and Warehouses in terminals which operates 24 hours daily, 6 days per week. Subcontractor relationship with haulage providers, equipment suppliers and management control are all key requirements. This will involve extensive interactions with those teams to ensure a clear understanding of the developments and requirements of the management team. To lead, motivate, coach and develop a management and operational team to be able to implement the strategic Business Plan for the organisation is an essential part of the role. Developing the team to become capable of being future leaders and therefore succeeding onwards within this role is an essential element of the role. A mature network already exists within DSV Road, however the capability to expand beyond our current platforms, including utilising new warehouse platforms and new distribution subcontractors within the region is a top priority for this role. This will be in line with a clear Business Plan which will guide the organisation towards its strategic goals. It is essential to work with the Operational, Customer Service and Sales divisions in order to ensure the infrastructure exists to develop DSV's own Domestic distribution customer offering at a time when this market has significant growth potential for DSV. Development of pallet, groupage and parcel opportunities by working with skilled operations and sales colleagues is part of the roles requirements. They will achieve agreed operational targets in line with budgetary constraints along with producing clear KPI's to measure and improve performance. Achievement of DSV Group targets for IOD, IOA, IOL is essential. By having a joint responsibility for the warehouse & distribution, it is expected to achieve full on time operations for Import arrivals, Export loading and Domestic distribution truck operations. The control of import deliveries in line with customer, market and operational expectations with a measurable KPI will be required. The role requires a high level of analytical assessment of financial results and cost awareness, to ensure budgetary targets are achieved and understood throughout the organisation. Ensuring legislative compliance in all areas, including all aspects of Health & Safety and all certification/legislative undertakings are essential elements of the role. Maintain relationships with suppliers, both internal and external, to ensure effective operation and quality service. Evaluate daily performance of operational functions to ensure they are of the highest standard and capable of future development. The role requires the manager to select, train, motivate, appraise to develop and manage personnel to achieve total customer focus which shall lead to increased customer retention of divisional growth. Salary: Commensurate with Experience. Please apply online with your CV and covering letter. Please check your email for confirmation that your application has been received and to follow further instructions if applicable. Simplified Recruitment is a Job Advertising Agency working on behalf of DSV Road Limited. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to recruitment. A full copy of our privacy policy can be viewed on our …

    September 19, 2018 11:24:52

  • Visitor Centre Manager Scotland

    Scotland,£23800 to £ 36500 per annum

    Job Description: VISITOR CENTRE MANAGER. PERMANENT. PITLOCHRY, PERTHSHIRE. 37 HOURS PER WEEK. Salary: £23,800 – £36,500. Vacancy Reference. About Us. SSE's flagship visitor attraction, Pitlochry Dam Visitor Centre is nestled in the heart of Highland Perthshire. The centre tells the story of a rich heritage which spans the last 7 decades and is waiting to be shared across our local communities and the wider Tourist Market. Pitlochry Dam Visitor Centre – In a nutshell. We are proud to have welcomed over 200,000 visitors since January 2017 to this year-round, free to enter, exhibition and café. Situated on the banks of Loch Faskally and overlooking the iconic hydro dam and power station, the Centre boasts two informative hands-on exhibition areas. Visitors are wowed by the story of the massive 'Power from the Glens' project, by its transformation of life in the Highlands, and by the remarkable achievements of the pioneers who worked on the early hydro schemes. The 60-seat café is very popular with tourists and locals, serving freshly prepared local produce. And when the coffee and scones are finished, visitors have an opportunity to browse the inviting shop, which offers a range of souvenirs and gifts sourced from small local suppliers. The Role. Fancy a new adventure? Or how about developing your existing skill-set? Either way this is a fantastic opportunity for a highly motivated team player to join Perthshire's newest tourist attraction. The role is exciting and varied and your main priority is to make sure that our visitors experience a safe and enjoyable visit. To help you achieve this, you will lead a high-performing team who are focussed on maintaining exemplary levels of service. We are looking for a motivated and enthusiastic leader, and we welcome applications from candidates working across the service industry, whether in Hotels & Catering, Arts & Community Venues, or other Visitor Attractions. The delivery of exceptional customer service, and a proficiency in facilities management, are key to this role, as is the ability to demonstrate flexibility. Going the extra mile to put our visitors at the heart of our operation is vital. As well as the strategic delivery of the centre, which will include health and safety, financial accountability, marketing and facilities management, you will also be responsible for the day to day operations of both the exhibition and the coffee shop. You. This is a unique position for a dedicated manager who wants to work for one of the UK's leading companies in a beautiful rural location. You'll demonstrate a successful background in managing and developing people as well as delivering exceptional standards of visitor or customer experience. A strong understanding of financial and stock management is key, as is experience in the retail or catering industry. We need a team player who has good judgement and is willing to make decisions; will demonstrate loyalty to the wider team and has first class communication skills. Good general knowledge of Scottish history and the local community would also be considered advantageous. We are looking for flexibility to cover 37 hours spanning a shift pattern of 5 out of 7 days. This will include regular weekend work and occasional (pre-arranged) evenings. In return. We'd love to hear from you if you think you've got what it takes to be the new Pitlochry Dam Visitor Centre Manager. And, because we know at SSE that your salary isn't all you're looking for when choosing a new role, we reward our colleagues with a range of benefits, such as. fully paid holiday leave. employee share schemes. contributory pension scheme. childcare vouchers. employee discounts. full uniform and much more. Next Steps. Just click the Apply button to submit your application, it doesn't take long. Closing date for applications is: Monday 8th October 2018. This vacancy is open to internal and external candidates. If you're internal, please notify your line manager before you submit your application. If you're successful, we'll conduct some pre-employment …

    September 19, 2018 11:21:53

  • Associate Director West Midlands

    West Midlands,£50000 to £ 54000 per annum

    Job Description: Regional Associate Director (property services) - The role relates to the execution of Property Management contracts for all management agreements operating within the regional business unit in the midlands. This is a fast paced role with an emphasis on constantly driving service and standards and maintaining relationships with developers. Reporting directly into the Regional MD and Business MD, this senior function has scope for continued development and growth. V. Desirable: Current experience in this field & Outstanding track record of delivering exceptional customer experiences and managing multi-site managers. To be fully accountable for the delivery of a customer focused property management service to secured and new developments. Reporting to MD with full responsibility for P&L, business retention and customer satisfaction for the regional portfolio as well as supporting sales growth and mobilisation activity. Fully accountable for the smooth execution of the operations within the region. Responsible for the delivery of an efficient and effective, customer focused property management service within the region. Responsibility for the performance of the customer focused Property Management team in the region that delivers best in class services in an efficient and cost effective way. The job holder will be passionate about service delivery and ensure all activity is focused on adding value to our customer experience. The role will involve extensive customer and client interactions working to continually evolve and improve our service in line with our customers' expectations. The job holder will be the face of the Business in the region and the role will involve extensive networking and prospecting. Responsible for ensuring delivery of top line revenue and profit, developing loyalty from existing customers, attracting new customers and building significant brand equity. Particular aspects of the job will include: With the MD, enable the development of long term profitable growth of a Property and Facilities Management business in the Region. Sustain a cohesive, efficient and cost effective organisation for the delivery of Property Management contract commitments. Assume responsibility for line management of the Property Management team. Establish a continuous improvement culture though continued challenge of the status quo, to achieve the delivery of a customer focused management solution. Support the business development activity to ensure business development targets are achieved. Support the transition process from bidding, through mobilisation to service. Ensure service delivery standards are in line with client expectation. Support other Associate Directors and colleagues as appropriate, including sharing of best practice and ensuring service consistency. Full JD will be issued to selected …

    September 19, 2018 11:17:14

  • Multi Lingual Administrator North West England

    North West England,£22000 per annum

    Job Description: My client is a well established company based in Crewe, who are looking for additional team members to support an number of their departments. We are looking for candidates who can speak either German, Italian or Spanish. You will deliver Translation support for the UK and the relevant teams. You will have experience in complaints handling, strong admin skills and great customer service skills. if this you please email your CV for further …

    September 19, 2018 11:16:57

  • Inbound Customer Service Advisors North West England

    North West England,£17800 to £ 18300 per annum

    Job Description: My client is looking for candidates who are committed to delivering the best service possible to customers whilst enjoying making conversation and brightening their day. Do you enjoy talking to people and building relationships –then this could be you next career move. Customer Service Advisor – Inbound - Brilliant opportunity to join a well-known established company based in Crewe Customer Service advisor. Are you looking for a permanent opportunity to join a well-known company renowned for their professionalism and engaging environment. You will be joining their customer service team dealing with inbound calls. Joining this fantastic company as a customer service advisor/ customer service representative you will be responsible for working as part of top performing team providing a high level of service to all customers. This is a brilliant opportunity to join a growing company where full on the job training will be given to the right candidates. As a customer service advisor, you will be responsible for. Providing high levels of customer service at all times. Taking incoming calls. Advising customers on claims. NO COLD CALLING OR HARD SALES. Dealing with queries and handling from start to finish. Providing the best service possible. Logging all information on to the internal system. As a customer service/support advisor you will have. A basic understanding of MS packages. Strong communication skills and a bubbly personality. Commitment and motivation to succeed. Benefits. Full training. Working for a well-known local company, who are known for giving something back. Bonus after 3 months. Apply today by sending your cv or call Julia for more details …

    September 19, 2018 11:16:57

  • Shift Manager - International CPC

    £30000 to £ 35000 per annum

    Job Description: Location: Dagenham, Essex. Hours: Monday - Friday, AM & PM shifts between 8am – 8pm + occasional Saturdays. Salary: up to £35k per annum. Our client is a renowned premier cash management specialist, providing cash management solutions and fraud protection all across the UK. Due to the growth of the business they are seeking an experienced Shift Manager, to be based out of their Dagenham site. From securing money safes to intelligent smart safes, cash in transit or cash processing, our client supports businesses with crucial coin collection and delivery services, along with ATM management and replenishment services. As a Shift Manager you will be responsible for the day to management of the branch CIT Operations, (Dispatch and Vault area). This will include staff training, performance reviews, Maximising profitability and liaising with sales team to establish new business. Overall you will be responsible for the smooth and compliant running of logistics/transport operations of a 150+ man site within your allocated shifts. To be successful you will have/be. CPC International (managers level) is essential. A minimum of 5 years management experience within the Logistics Industry. Experience of working within a similar organisation, either within ATM/CVIT or logistics multi-drop providers. Experience of general management duties such as rostering, recruitment, investigation, HR procedures, P&L, profit improvement plan, training, legal compliance etc. Solid knowledge of Transport Legislation. This is a fantastic opportunity to join an established and well-respected business. eSift have been appointed as the resource partner and we are managing this role on behalf of our client. To apply for this position please click on the “apply now” button …

    September 19, 2018 11:09:11

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