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  • Head Chef London

    London,Undisclosed salary

    Job Description: Position: Head Chef - Ski Resort based

    Location: France, Austria, Italy

    Salary: Competitive, based on the property size and levels of responsibility

    Benefits provided: Travel to and from resorts, Insurance

    Benefits arranged:Accommodation, Meals, ski pas if required

    Duration: December 2018 to April 2019

    Reports to: Hotel Manager

    Our client, a leading UK ski tour operator is seeking resort based Head Chefs to take responsibility for one of their resort based properties (hotels/chalets). If you are an experienced Head Chef and would like to spend the winter in the stunning Alps working with a team of motivated and like-minded people, we would be delighted to hear from you.

    On offer is competitive with benefits and the opportunity to remain with the business at the end of the season and to progress your career.

    Head Chef, job overview

    As Head Chef you will be responsible for all aspects of operating the hotel kitchen, ensuring that the standards and quality of catering, safety and cleanliness are maintained. Your responsibilities and duties:
    •Mentor and monitor other staff, helping them to develop professionally.
    •Encourage a positive and productive working environment by working directly with junior staff.
    •Ensure at the end of each shift the kitchen is clean, tidy and complies with our legal obligations.
    •Oversee the performance of all kitchen staff and provide continuous training to ensure that the required standards are being met.
    •Create and implement a rota. Ensuring that it is adhered to by all kitchen staff.
    •Supervise junior members of the team. Help and guide them to fulfil the requirements of their job roles, and follow company guidelines and procedures
    •Take full responsibility for the cleaning, preparation and closedown of the hotel kitchen.
    •Maintain a high standard of cleanliness and ensure that the kitchen and store areas are always clean and tidy.
    •Take full responsibility for closing the kitchen after each service, ensuring that all equipment, crockery and cutlery are cleaned appropriately.
    •Adhere to and assist with the implementation of health and safety procedures.
    •Take full responsibility for and manage the preparation of meals in accordance with the company’s set menu, following the guidelines and policies regarding food service and preparation, working within Health and Food Hygiene regulations at all times.
    •Be aware of other team member’s workloads and help to manage this as well as managing your own section of the kitchen.
    •Manage catering standards and take corrective action when necessary.
    •Help to provide the necessary menu plan for guests with allergies and dietary requirements.
    •Manage the necessary administration tasks, including, stock takes, budget control, HACCP, staff management and health & safety.
    •Take responsibility for the catering standards and quality control procedure.
    •Deal with any guest, staff and catering issues as quickly and as effectively as possible.
    •Assist with any other duties as requested by your Hotel Manager or other senior staff.
    •Help to hold, and attend weekly staff meetings.
    •Show diligence with regards to ordering and the consumption of stock.

    September 18, 2018 11:46:54

  • Private Travel PA South East England

    South East England,£19000 to £ 20000 per annum

    Job Description: A fantastic opportunity has arisen for a bright, capable and knowledgable individual to join an outstanding brand in a time of rapid development. The main premise of the role will be to act as a travel specialist for our client's prestigious customers, designing and selling tailor-made luxury travel experiences around the world. Achieve personal and team targets. Nurture and develop client relationships to build repeat business and promote word of mouth marketing. Maintain and develop excellent relationships with suppliers. Job Responsibilities. You will be responsible for selling a variety of travel experiences, securing bookings, and obtaining a certain level of gross profit, in accordance with pre-determined team and personal targets. You will manage the client relationship from the moment they make an initial enquiry, understanding their needs, presenting options, managing the booking process and ultimately securing the booking. Building strong relationships with trade partners to ensure we are sourcing the very best experiences for the client and the maximum profit for the company. You will learn and familiarise yourself with the product portfolio and with relevant destinations, so that you can best sell to the client, maximising client satisfaction, repeat business and optimising profit. You will account manage/build relationships with clients delivering exceptional client care and communication at all times, promoting repeat business by ensuring everything is tailored to suit the individual client and that the process is as seamless and efficient as possible. You will also be responsible for following up the clients once they return from their holiday and to address any issues; passing on this feedback to the rest of the business and the relevant suppliers. To be pro-active in contacting previous clients and generating repeat business, which may be inbound enquiries or proactive outbound lead generation. You will also ensure clients are fully aware of our sister brand The Oxford Ski Company and encourage cross-brand travel. You will be required to attend face to face meetings and training with trade partners & relevant related events (which may be outside of standard office hours). To attend and be involved in the organisation of FAM trips. Responsible for obtaining correct invoices from the supplier, generating the relevant booking paperwork for your client and discussing payment options with them at time of booking. You will also be partly responsible for the general administration and the upkeep of the website for your lead destinations, ensuring all information is up to date and accurate, and adding new properties where necessary. You will be required to work some weekends and bank holidays, as part of team roster. You will be expected to occasionally contact and respond to clients and suppliers out of hours in order to provide the exceptional service the company is known for. Skills and Experience required. Previous experience in a travel sales role is essential, with a focus on sales performance and product knowledge within the travel industry, or similar. You should have a good knowledge of the luxury market and with direct client contact offering a high-end service, as well as an understanding of high-end clients and their requirements. In-depth knowledge of sub-Saharan Africa and/or Indian Ocean luxury product is preferable. Knowledge of Galileo GDS or equivalent is preferable. You must have impeccable written and verbal communication skills. You need to have exceptional organisational skills and attention to detail. The ability to speak a second language is advantageous. Ideally you should be educated to degree level or similar. Personal characteristics. You must be personable and have a friendly, approachable and professional manner that enables you to build strong working relationships with clients, suppliers and team members within the organisation. You will have a willingness to go that extra mile; a self-motivated, creative and proactive problem solver. You must work well in a small team environment with a hard-working, pro-active and flexible approach as well as the ability to work well under pressure. You need to be able to adapt to the changing sales and systems environment associated with working in a developing travel brand, and at all times be resourceful when communicating with clients. You will be open to training and learning new sales techniques in order to maximise conversions. You will be IT confident and competent with a good understanding of social media and copywriting skills. Above all, you should be an ambitious and driven person who is excited about joining a small but growing company and committed to being part of that journey. To apply or for further information please contact Zoe Ellis at Brellis Recruitment …

    September 17, 2018 05:44:39

  • Food & Beverage Operations Manager – 4 Star Hotel North Yorkshire

    North Yorkshire,£28000 to £ 29000 per annum

    Job Description: Food & Beverage Operations Manager – North Yorkshire – Luxury Hotel. Competitive Salary. Platinum Recruitment's Front of House Division is currently representing a luxury hotel in North Yorkshire and have a fantastic opportunity for a Food & Beverage Operations Manager to join their team. Client. A beautiful property with luxury suites and high end restaurants, providing top quality service to all guests. Role. As a successful Food and Beverage Operations Manager, you will be second in command within the hotel. Your main focus will be the day to day running of Food & Beverage and Conference & Banqueting sectors, balancing a desk bound and presence on the floor work style. You will be responsible for setting goals and developing strategies, procedures and policies, where necessary in line with the annual budget, consistently aiming to improve the hotel. Benefits. Competitive Salary. Company discounts. Holidays. Parking. Consultant │ 907418. Job Number │ Charlotte Caley. If you or someone you know would be interested in this Food & Beverage Operations Manager role in North Yorkshire please get in touch with an up to date CV and contact number to find out more. Due to the high level of response only candidates with the relevant experience will be contacted – Thank you for your application. Platinum Recruitment is acting as an Employment Agency in relation to this …

    September 17, 2018 05:28:37

  • Reception Host South East England

    South East England,£17000 to £ 17500 per annum

    Job Description: Reception Host. £17,000. We are working with well established vibrant hotel in the Maidstone area who are now looking to expand their team. As the reception host, you will be the face of the hotel. You will be the first and last point of contact for all hotel guests. Reception duties. Delivering great guest service when people arrive at the hotel in person, or make telephone enquires. Providing a warm, vibrant welcome to all guests on their arrival. Assisting guests in a friendly, courteous and professional manner during their stay with us. Taking every opportunity to up sell facilities, including meetings and events. Demonstrating full knowledge of the hotel's facilities and be able to convey information regarding other hotels in the group. Dealing with complaints politely and positively making every effort to resolve there and then; refer to your line manager if unable to resolve. When required, accurately complete the necessary administrative elements for the Reception Department. Operations Responsibilities. Be aware of and operate hotel cash handling when required, security and emergency procedures and report any discrepancies immediately to the Reception Manager. Attend briefing and de-briefing sessions whilst on shift. Attend monthly Reception meeting. Be aware of health and safety procedures within the department. e Assist with keeping all front of house areas clean and tidy, clearing away any crockery/glassware etc. Person Specification Demonstrates. Exceptional Interpersonal skills and displays a 'larger than life' personality. Highly effective communication skills and the ability to be bubbly and approachable at all times, whilst also being able to adapt to differing situations. A passion for guests having a great experience. Ability to leave a positive lasting impression on all our guests. Please get in touch with me, Chloe Scott at KHR Recruitment Specialists for more information. At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and …

    September 17, 2018 05:14:19

  • Travel Ticketing Operations & Administration Coordinator London

    London,£19000 to £ 20000 per annum

    Job Description: Our client a dynamic, forward thinking and award winning travel company who offer attractions, hotels and theatre tickets across the UK, Europe and beyond. Due to remarkable growth, they are now seeking a driven and experienced Travel Ticketing Operations & Administration Coordinator to join their busy and friendly team. This well established travel company offers career progression and a fun working environment. This role is ideal for a tourism graduate keen to progress their career in travel, or a travel professional from a tour operator or travel agency with experience in operations, ticketing and/or administration. We would even consider box office agents seeking a career within tourism. Your career begins here, duties include. Dealing with various venues including theatre, restaurants, hotels and attractions. Answering and resolving calls from suppliers. Managing ticket despatch. Loading ticket inventory onto the bespoke ticketing system. Dealing with invoice queries from the accounts team. Any administrative duties along with loading & checking. Attend team meetings and training sessions. Essential requirements. Experience within the travel industry such as a travel agent, tour operator or within a travel ticketing marketplace / box office. Meticulous attention to detail. Excellent communication skills. High level of numeracy. Good communication/negotiation skills. Good problem solving and analytical skills. Generous benefits include. Salary increases. Career progression. Social events. Pension. Private health care. Enhanced maternity and paternity package. Season ticket loan – interest free. Cycle to work scheme – interest free. Plus many …

    September 17, 2018 05:14:13

  • Bar Team Member South East England

    South East England,£20000 to £ 21000 per annum

    Job Description: An exciting opportunity at a vibrant and newly refurbished hotel has arisen! They are looking for a quirky and confident Team Member for the brand new bar located in the restaurant. This is a fantastic opportunity for someone who is looking to expand their knowledge in cocktails, Customer Service and team playing. Experience in bar work is necessary, but you will learn more and develop skills over time with this company. Your main responsibilities will be. To deliver the finest restaurant experience for the hotel guests and local customers to enjoy a fantastic range of drinks coming from a great, freshly produced menu. To ensure the service is smooth and confident to every customer that walks through the door. Knowing the wine list/menu to deliver confidence to every individual. To maintain a sensible level of fun and informality whilst providing a high and formal level of service. Reporting to Restaurant Managers. To maintain a high level of cleanliness. The ideal candidate will have great team playing skills, to be proud of the company you work for and thrive from positive Customer feedback to ensure every experience in the Restaurant is perfect. You will need to be open to change and be able to see change as a positive by reading and listening to your Customers. If you believe you could be a great asset to this warm, friendly and motivated environment then please get in touch! As a bonus, you will receive a free gym and leisure membership + discount in the restaurant and bar area. At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and …

    September 17, 2018 05:04:28

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