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  • Patient Advisor South West England

    South West England,£16000 per annum

    Job Description: Patient Advisor. Full time Permanent. Swindon. £16,000pa + Generous Holiday entitlement + pension + treat days + Childcare vouchers. We are recruiting for a Patient Advisor to join our client who is a leading employer in Swindon. This is a full-time permanent position offering a starting salary of £16,000pa with excellent benefits on offer. This role will require you to be the first point of contact for patients, carers and relatives. Receiving inbound calls, you will be a highly adaptive individual assisting with queries, updating records and providing an outstanding service. Main Duties and Responsibilities. First point of contact for carer, relative and patients. Take in-bound calls. Resolve patient queries. Update patient records. Use the CRM system to search patient records for information. Check patient records are up to date. Key Skills and Experience. Previous experience in a role where customer satisfaction is key. Must be able to maintain confidentiality at all times. Demonstratable customer service experience. Ability to think on your feet. Fantastic telephone skills. Ability to prioritise your workload. Confident manner. Ability to adapt your tone to reflect your patient. In return you can expect to receive full training and generous benefits. Generous holiday entitlement, increasing with service to the company. Contributory pension scheme, on successful completion of probationary period. Three 'treat' days for 100% attendance. Discounted eye wear and hearing products. Childcare vouchers. Working hours are Monday – Friday 9.00am – 5.30pm 1 in 6 Saturdays 9.00am – 1.00pm (time off in the week. CMD Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. CMD Recruitment would like to thank you for applying for the above role. We do try to come back to all applications however if you haven't heard from a consultant within 5 working days, this unfortunately means that you have been unsuccessful. Please apply for future roles that we …

    November 16, 2018 04:29:17

  • Customer Services Advisor South East England

    South East England,£17500 per annum

    Job Description: Customer Service Advisors. Whiteley. £17,500. One of the UK's leading independent providers of telecommunications is looking experienced Customer Service Advisors. You need to be able to successfully manage and resolve queries efficiently whilst building sustainable relationships and trust with customers through open and interactive communication.If you have experience as a Customer Service Advisor or a Customer focused role then get in touch. What they are looking for in a Customer Services Advisor. Ability to work accurately under pressure & within strict deadlines. Customer focused with an excellent telephone manner. High level of computer literacy. Proven problem-solving skills. Experience of working within a high-volume, fast paced environment and consistently meeting SLA's. Ability to work effectively as part of a team. GCSE Grade C passes to include English & Maths (or equivalent. Benefits. Fantastic Company to work for. Monthly incentives. Subsidised Gym. Trips away. Click APPLY NOW! Call Tasha on 07500 334419 or pop in and see …

    November 16, 2018 04:17:17

  • Customer Service Administrator (Temp to Perm)

    £15600 per annum

    Job Description: Customer Service Administrator. Commutable from Anlaby, Beverley, Cottingham, Hessle, Hull, Skidby, Walkington, Willerby. £15,600 + 24 days holiday plus stats + Pension + Bonus + Private Medical after 6 Months. Working for a stable and growing company. A friendly place to work in a good team environment. Excellent Training Provided. Longer term opportunities to progress. Company. My client is a leading organisation that supply various products to the building industry. They work closely with distributors and contractors to help drive quality and innovation. They are a growing business on the outskirts of Hull that are looking to appoint a customer service administrator on a temp to perm basis. The position will be working on a Monday to Friday days based role working 8:30am-5:00pm. You must have the following. Must be confident on the phone and dealing with customers. Must have excellent admin skills. Must have Excellent organisation skills and have true attention to detail. Must be confident on Microsoft word, Excel and Outlook. Good communication skills and telephone manner. Must be able to work in a fast paced demanding environment. Ideally have a Valid driver's license. Role. This Position reports directly to the Office Manager and you would be working in a team of 4 people. Responsible for all daily freight booking and helping with Customer service including: answering calls, imputing and monitoring orders, answering product related questions, maintain customer satisfaction and ensures that all issues are logged and assigned accordingly. Booking and shipping all daily orders in our system as well as on line with the freight forwarders. Dealing with enquiries and arranging to send samples. Requesting ETA's for customers. Addressing Customer's questions. Answering calls, respond to questions and enquiries and direct calls to the appropriate individual. Helping with processing sales orders for the customers, imputing sales orders, allocating and invoicing. Assisting salesperson in overall customer enquiries. File packing slips, invoices and customer orders each week for easy reference. My client is looking to start someone ASAP so if you want to be considered for the position then please apply now. We often have such a large response to our advertisements that we are unable to provide feedback to every applicant. If you do not receive an email from us within the next 14 days your application has been unsuccessful. We would like to keep your details on file for future vacancies unless you state …

    November 16, 2018 04:10:28

  • Customer Service Executive - Rotherham, South Yorkshire South Yorkshire

    South Yorkshire,£20000 per annum

    Job Description: Customer Service Executive - Rotherham, South Yorkshire. Salary: £20k. Our client is an established manufacturing company located in Rotherham who are looking for an experienced Customer Service Executive to join the team. The company has highly skilled and experienced workforce, working towards a common goal of meeting our customer`s requirements with a quality glass products. Key Responsibilities. Processing all customer requests in a timely and accurate manner. Using CRM system to record all correspondence and information. Chasing and recording forecast information and liaising with Demand Planning and Resort. Provide support for Account Manager and deal with all correspondence in their absence. Ensure all Authorisations to Produce are sent and received according to procedure. Order entry and liaise with customers on stocks/deliveries/charges and Pro-Forma invoicing. Maintenance of Price Files. Prepare small volume quotations and follow up/record feedback. Participate in Customer visits as appropriate. Requirements. At least 5 years commercial experience in a similar roll. Experience of dealing with customers, in a fast paced sales environment. Evidence of dealing with customers, in particular with regards to issues/concerns. Knowledge of computer systems, sales and stock accounting system, word, lotus. Excellent communication (telephone) and written skills. Ideally Business qualification - GCSE O-Level/A-Level Business studies/HNC Business. A relevant business qualification, Level 3 Apprenticeship desirable. Motivated and professional with a desire to achieve results with a commercial and customer focus. To be considered for this role, please apply with a copy of your updated CV and covering letter. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations …

    November 16, 2018 04:08:39

  • Customer Service Co-ordinator

    £20000 per annum

    Job Description: Role – Customer Service Co-ordinator. Salary – £20,000 per annum depending on experience. Location – Milton Park, Oxfordshire. Benefits – 30 days holiday including bank holidays, On-site parking. Are you experienced within Customer Service looking for a new exciting opportunity. Atlas Employment are delighted to be working with this dedicated client based in Milton Park, Oxfordshire, who are looking for a positive and energetic individual to join their enthusiastic team as a Customer Service Co-ordinator. The successful candidate will have excellent communication and administrative skills, a passion for delivering outstanding customer service and be proficient in Microsoft Word, Excel and Outlook. What will I be doing as a Customer Service Co-ordinator. Daily communications co-ordination with customers. Answering the telephone in a polite and professional manner. Efficiently handling customer queries and complaints. Raising purchase orders. Liaising with clients, manufacturers and retailers. Data inputting into the company database. Guiding customers towards achieving high quality customer satisfaction. Ad-hoc administrative duties as required. I should apply for the role of Customer Service Co-ordinator if I have. A positive can-do approach. A passion for delivering outstanding customer service. Excellent organisational skills. Ability to successfully work as part of a team. Calm and friendly telephone manner. Working knowledge of Microsoft packages. Ability to prioritise own workload. Easy transport routes from; Berinsfield, Bicester, Chalgrove, Cowley, Culham, Didcot, Hungerford, Newbury, Oxford, Sutton Courtenay, Wantage, Wallingford. Job Type – Permanent, Full-Time, Mon – Fri, 9am – 5pm. Ref.No – BM1. If you think you may be a suitable candidate for this Customer Service Co-ordinator role, please contact Bethany Major at Atlas Employment. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the …

    November 16, 2018 04:06:54

  • Membership Administrator London

    London,£18000 per annum

    Job Description: Membership Administrator. The National Landlords Association (NLA) is the UK's leading organisation for private-residential landlords with 40,000 landlord members, ranging from full-time landlords with large property portfolios to those with just a single letting. We campaign for the legitimate interests of landlords by seeking to influence decision-makers at all levels of government and by making landlords' collective voice heard in the media. We seek to raise standards in the private-rented sector while aiming to ensure that landlords are aware of their statutory rights and responsibilities. We're based in London (Southwark) and have a staff of 70 spread across the country. We're working to increase our member engagement and grow our membership base. We pride ourselves on being an open and collaborative organisation, allowing employees to grow and develop their skillsets. We're committed to supporting staff to do what they do best every day. We have an active social calendar, and provide staff with a generous leave allowance, travel loans, childcare vouchers, pension scheme and flexible working arrangements. Position: Membership Administrator. Location: Southwark, London. Job type: Full Time, Permanent. Salary: starting at £18,000 per annum. About the role. The National Landlords Association Membership Team is a small but vital component of the largest trade association for private landlords in the UK. You will help field enquiries from our 40,000 members and prospective members in a multi-channel environment (phone, email, online and written) with queries regarding all matters related to member services and benefits. You will be responsible for answering calls, generating new memberships and ensuring members feel valued and encouraged to renew their membership. We are looking for a lively and engaging person to work on a busy frontline team where we provide a professional, efficient service to members and non-members alike. You will need to demonstrate excellent telephone skills, have a positive encouraging attitude, and be well organised with attention to detail. Full training is provided. About you. Experience of dealing with the public. Be able to demonstrate good listening skills and show resilience. Excellent telephone communication skills, ability to build a rapport and show keenness to help others. Flexible, with the ability of working successfully both on own initiative and as part of a team. Good knowledge of MS Office and similar packages, and able to work with and adapt to new technologies. Proactive, efficient, professional and attention to detail. You may have experience of the following: Office Administrator, Membership Administrator, Membership Assistant, Administrator, Admin Assistant, Customer Service Advisor, Customer Service Assistant, Membership Coordinator, Subscriptions Administrator, Contact Centre, Call Centre, …

    November 16, 2018 04:03:17

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