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  • Technical Trainer

    Job Description: DESCRIPTION. Technical Field Trainer - Field Based. As a Technical Trainer in Dixons Carphone you'll be at the heart of our busy delivery network. Our delivery network covers the whole of the UK, so you'll love delivering enthusiastic hands on training to new and existing teams and be flexible to travel to different sites across the country. You'll welcome our new starters and train our existing colleagues - giving them the knowledge and skills they need to deliver, install & repair large domestic appliances in our customer's homes and giving them skills to help our customers enjoy amazing technology. You'll be flexible in your approach and work with other field trainers to deliver training solutions and ensure the team meet the requirements of our Supply Chain & Operations area. Having a history of delivering training, preferably of technical product will be a distinct advantage. If you're passionate about delivering world class training we'd love to hear from you. Responsibilities. Complete inductions and Health & Safety training to new colleagues starting their journey within our Customer Service Centre (CSC) Network. Delivering ongoing training on the installation and repair of large domestic appliances and supporting services, motivating colleagues to share amazing technology with our customers. Liaise with CSC management teams to plan, organise and arrange training sessions to support the operation in an ongoing basis. Work with Senior Trainers to identify new training needs and opportunities for improvement. Support other training solutions within the training area. Skills and Experience. Demonstrable training experience. Understanding of logistics, retail or technical repair operations. Excellent communication and influencing skills. Ability to manage own workload. Passion for technology and the latest technology innovations. Full UK Driving Licence. NVQ A1 Assessor (D32/D33) or PTLLS, CTLLS or DTLLS Qualified In Teaching Lifelong Learning Sector) qualification (desirable). Gas Safe qualification (desirable). Experience of electrical testing and electronic repair (desirable). Dixons Carphone is Europe's number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people's expertise to reach out and help new customers. What's more - we're exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service. It's an exciting time to join us and find yourself a place in our growing success story, apply …

    February 23, 2019 06:16:53

  • Senior HR Systems Analyst London

    London,

    Job Description: Senior HR Systems Analyst. We are looking for a Senior HR Systems Analyst to join our HR systems team. The jobholder will take lead alongside fellow Senior HR Systems Analysts to ensure delivery of an efficient HR Systems function. This will include maintenance and support of existing systems, management of system security as well as support in the development and implementation of the new HR system- SuccessFactors and Expenses System Concur. The role will be to work closely with the HR Systems Manager and provide general support and guidance on the use of all HR systems. You will. Manage a small team of System Analysts. Take ownership for the operational performance of the HR systems function including application testing, development, support and day to day maintenance including the integrity of HR data fed to secondary systems. Configure business processes on the system. Take responsibility for the HR User system security and data protection. Review all existing database systems and take action to consolidate and decommission where possible. Ensure correct running of all scheduled systems. Assist with the development of new systems in line with business requirements. Identify key areas of development on the system, as well as implementing any new modules and upgrades. Develop system reports. Oversee the day to day running of Dixons and CPW legacy HR Systems. You will need. Significant experience in maintaining HR systems including payroll. Strong experience of working with an HR system from one of the leading suppliers – Oracle, SAP, Peoplesoft etc. Strong analytical focus. Experience in designing test plans and managing end to end testing activities. The ability to effectively organise workloads and think creatively when solving problems. Experience working with payroll data and HR systems, preferably SAP SuccessFactors. To be familiar with database structures. Dixons Carphone is Europe's number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people's expertise to reach out and help new customers. What's more - we're exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service. It's an exciting time to join us and find yourself a place in our growing success story, apply …

    February 23, 2019 06:16:51

  • Assistant Manager Scotland

    Scotland,

    Job Description: DESCRIPTION. Assistant Manager – Dixons Travel. Edinburgh. Permanent. Full Time. Joining our Dixons Travel business will be a great step forward in your leadership career, providing the opportunity to thrive in a truly fast-paced retail environment. You'll be based at our airport store – a vibrant, cosmopolitan place to be, that offers very different challenges to high street settings. You'll take on a central role in running the store, using your commercial aptitude and talents as a coach and motivator. We want you to enthuse and develop the team to offer great customer service at a fast pace – ensuring we capitalise on the high footfall to make sales to passengers from around the world. With a keen eye on KPIs, you'll also offer valuable support to the Manager to control costs and deliver against profit and performance targets. The Assistant Manager's role is ideal preparation for more senior positions, especially if you're keen to take ownership of your development and learn from other leaders in the business. There are almost limitless career opportunities to explore across the wider Dixons Carphone group. If you need a role that fits around your life, our shift patterns can offer flexible options to keep you doing the things you love outside of work, or working around a busy family life. The rewards are pretty special too. We offer one of the best packages in retail, with benefits including holiday, pension scheme and great discounts. What are we looking for from you? Management experience in a similarly bustling environment. Your impressive track record in retail will be complemented by impressive customer service skills and a tenacious desire to solve problems and overcome challenges in pursuit of results. Above all, you have to share our passion for achieving amazing things – for our customers, colleagues and ourselves. Bring your passion, make amazing happen. Follow Dixons Carphone on LinkedIn, and also on Twitter …

    February 23, 2019 06:16:48

  • Office Administrator (Care Home)

    £10.00 to £ 10.50 per hour

    Job Description: We are looking for an Office Administrator for our client based near Mottingham within a Care Home. The purpose of the job is to. Provide general office support to the Manager. Keep all records, computerised and manual, up to date. Responsible for all office filing. To deal with all telephone and personal callers and process accordingly. Duties will include. Answering general telephone enquiries and handling politely, efficiently and effectively, ensuring the telephone is covered at all times. Contacting staff for rota cover. General office; providing accurate typing, data entry, filing. Co-ordinating the diary for the Home and Manager. Processing and communicating with other departments on personnel records and information - ie. sickness etc. Managing Payroll. Managing new staff personnel files. Booking of contractors and outside agencies as directed. Maintaining office security. Maintaining petty cash for main office. Minute taking of Meetings. This role will be Monday - Friday 9am-5pm. Temporary to Permenant. This post is subject to a criminal record check at an enhanced level. Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible …

    February 23, 2019 06:14:24

  • Assistant Category Manager 1 (Travel Computing) London

    London,

    Job Description: DESCRIPTION. The Assistant Category Manager position for Computing in Dixons Travel is a dynamic and exciting role with plenty of opportunity to create a develop new initiatives and ideas as well as assisting the Category Manager in the Category strategy and building a strong range of both Hardware and Accessories. The Assistant Category Manager should be enthusiastic and keen to learn and have an interest in all of the latest technology in the Computing Category. You must have good excel skills and attention to detail, be organised and able to prioritise your workload in what is a very fast-paced environment and have strong communication skills as you will be required to build relationships with both internal stakeholders at all levels across the business and external suppliers. As an assistant category manager on the computing category you will be working with big brands such as Apple, Microsoft, HP, Samsung and Amazon on a daily basis building ranges, promotions and key strategic growth plans alongside your category manager. This market continues to change shape at pace, so the role will offer the candidate an opportunity to demonstrate speed of thought and dynamism in addressing the ever moving needs of our customers. You Will. Compile previous range analysis of market, customer, competitor and financial performance to generate strategy. Work with the category manager to source, setup and market new products and ranges. Work with the Merchandising team to develop and deliver a comprehensive Merchandise area strategy that meets our customer needs and identifies opportunities and risks. Provide support to the Category Manager to analyse market share and competitor information and present competitor packs highlighting key issues with conclusions and recommended actions. Build good supplier relationships by being a key contact for day to day supplier related issues to support the Category Manager. Provide support to the Category Manager to compile and update category promotional plans and ascertain with Stock Planner what stock is required to support these plans. You will need. Experience working within a FMCG/Fashion or Hard Goods fast paced retailer. Strong Microsoft Excel skills. To be organised and be able to prioritise workload to deliver tasks in a timely manner. A pro-active approach. An eye for detail and accuracy in your work. Able to communicate with key stakeholders at all levels. Proven track record of delivering first class results in teamwork. Eager to learn and develop a varied skill set. Dixons Carphone is Europe's number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people's expertise to reach out and help new customers. What's more - we're exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service. It's an exciting time to join us and find yourself a place in our growing success story, apply …

    February 23, 2019 06:14:10

  • Personal Assistant (Finance) London

    London,

    Job Description: DESCRIPTION. xxWest Londonxx. The Personal Assistant is a business support role, providing support to 3-4 Finance Directors. The PA will support the department's effectiveness by ensuring there is a high level of administrative support to the team and its clients. It will be accountable for a broad range of activities from basic administrative tasks, problem solving and query handling, to actively contributing to projects within the team. The role provides comprehensive administrative support including team diary support, travel booking, processing expenses, purchase orders, general operational support and effective co-ordination of activities. You will. Effectively provide professional administration support to the Directors/Department as necessary. Establish, maintain and develop as appropriate efficient office and administration systems and processes, to ensure the smooth and effective running of the office at all times. Responsible for diary support, organising internal/external meetings and events, booking travel, hotels and couriers. Booking meeting rooms/venues, organising catering and AV support. Inform reception of external visitors, arrange parking, and greet upon arrival to offices. Assist with the production and co-ordination of reports and presentations. Maintain and upload content to the department's intranet and Workplace. Manage JML processes; new starter inductions and onboarding/offboarding. Ensure myHub records are up to date and track team absences and annual leave requests. Report IT/facilities issues in a timely manner, follow through to resolution. Responsible for purchasing office supplies and sundry items required by the team and processing any invoices/expenses using the relevant systems e.g. Ariba, Concur. Create and maintain any filing and database systems, carrying out regular reviews to ensure the accuracy and efficiency of these. Proactively identify where additional support can be given to the directors in the team. Provide cover and ad-hoc support to department Executive Assistant/ other department PAs as required. You will need. Excellent organisational skills with attention to detail and a high degree of accuracy. Administrative experience, ability to multi-task, working without supervision, ability to prioritise and balance conflicting demands, using own initiative to resolve problems and managing own workload within agreed deadlines. Excellent customer service and interpersonal skills for effective communication. Reliable and enthusiastic with proven ability to work in a team environment. Understands and demonstrates behaviour in line with corporate values. Highly competent in use of MS Office skills, particularly PowerPoint, Word and Excel. Dixons Carphone is Europe's number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people's expertise to reach out and help new customers. What's more - we're exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service. It's an exciting time to join us and find yourself a place in our growing success story, apply …

    February 23, 2019 06:13:49

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