Are you looking for a position that engages your knowledge and expertise in the Corporate Travel Industry? Phoenix Travel based near Manchester Airport, has been Established since 1992 has built a reputation on excellent customer service.
As our business continues to grow we are looking for a self-motivated Corporate Travel Manager with 6 years business travel experience and excellent customer service. You will have the opportunity to bring new ideas and continue our working relationship with Advantage Travel.
Your Duties will be:
- Booking all travel requirements, amendments, and refunds for clients
- Delivering Excellent customer service and go the extra mile at all times
- Working with staff to ensure enquiries are completed within the time scale
- Accounting and credit management
- Staff training and continued development
- Supporting the wider team as required
- Previous Senior Consultant or Management experience
- Sabre Knowledge
- Excel and Word
- Attention to detail
In return we offer a competitive salary, no weekend or evening work and 20 days holiday
Job Description: Business Development Manager - Manchester
Are you looking for a position that engages your knowledge and expertise in the Corporate Travel Industry? Phoenix Travel based near Manchester Airport, has been Established since 1992 and has built a reputation on excellent customer service.
Do you have Travel Industry knowledge and would like a new challenge?
As our business continues to grow we are looking for an enthusiastic person who will manage our current accounts and bring in new business. You will have the opportunity to develop new contacts and promote the company and excellent sales team the successful candidate will have 5+ years experience of managing client relationships and managing business travel client. We promote ourselves on our excellent customer service and knowledge.
Your duties will be:
Making contacts with existing clients and managing relationships
Liaising with accounts and procurement departments
Setting up corporate hotel rates as required
Gaining new business accounts from the business travel sector
Knowledge of excel and reporting systems
Excellent office working environment
Laptop and phone
Mileage pay when out on business
Job Description: Our client is a leading travel business based in London and this is an amazing opportunity to join a fantastic company at a very exciting time. You, as Business Development Manager, would work within the really friendly Business Development Team. The business development team are also tightly connected with the whole business, our member partners and business partners.
The overall purpose of the role is to support our member partners and help them grow their business and profits, through understanding how they operate and helping them make positive business choices. You will also be required to recruit new members by handling new member enquiries, proactively approaching agents and new business start-ups, organise meetings for all promising leads and finally converting leads to membership opportunities.
On top of those challenging objectives, the other purpose of your job is to drive sales for our exclusive internal tour operation only available to our client’s members.
• Engage member partners and understand how they operate and what business challenges they face
• Build a strong working relationship with the member partners
• Offer practical advice to members with regards to marketing, business efficiencies and ways of maximising income
• Engage agency enquirer and arrange meetings for most relevant agencies
• Convert enquiries to membership and ensure a smooth transition into membership
• Attend events and meetings to engage with agents and develop a network of contacts for drawing in new members
• Identify agency targets for potential new members and engage proactively
• Identify key members to work with and develop a strategy to engage the member, assess the relevancy of the product and maximise selling opportunities
• Develop an effective training and implementation plan to ensure consistency of training and thoroughness
• Track results of training and feedback in relation to member sales and assess the next steps for the member
Job Description: Business Support
Salary £24,500 DOE
Purpose of role
A crucial and integral role within a busy and innovative manufacturing company. The Business Support role will work with the Marketing and Commercial team managing general product, sales and marketing processes and operations, and initiating, managing and driving projects focused on product and brand set up and management, liaising with all relevant departments.
This Business Support role requires a strong communicator and fast learner with experience and success in detailed process driven role/s. The candidate should be self-motivated, preferably have process of manufacturing experience, be detail focused and a team player who can work autonomously and with own initiative as required.
Job Description: Travel 2 has been in the travel business for more than 30 years. It is now one of the UK’s largest long haul tour operators and is recognised as a market leader for tailor-made holidays to Australia, New Zealand, South Pacific, Asia, Africa, Middle East, North America, Latin America as well as for round the world travel. Specialising in holidays for the independent traveller via travel agency partners, Travel 2 works with some of the world’s top airlines, hotels, car hire and cruise operators. We are now recruiting for a Customer Relations Executive, based at our offices in Skypark, Glasgow. You will maintain a high standard of service in dealing with post travel issues and adhering to ABTA Code of Conduct. Accurately deal with all communications and correspondence in a timely manner to reach good resolutions which minimise losses and retain business. Job Accountabilities •Acknowledge incoming complaints promptly•Investigate contents of complaint•Request information from suppliers, including airlines•Pursue and follow up on outstanding communications•Maintain ABTA guidelines on response times•Conduct internal investigations where required•Raise appropriate refund and Ex Gratia requests•Maintain good working relations with colleagues, internal and external•Provide feedback and recommendations•Attend training and meetings•Flexible to the needs of the business•Courteous and helpful to customers, internal and external•Offer advice, assistance and guidance to colleagues•Handling problem calls•Update all Customer Relations databases daily
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