Sales Administrator

Company
Davant
Posted
28 June 2019
Closes
26 July 2019
Location
West Midlands
Sector
IT
Job Roles
Admin/Secretarial & PA, Customer Services, Sales
Hours
Full Time
Contract Type
Permanent
Salary
Undisclosed salary

Job Detail

Based in Ledbury, Herefordshire, Linthwaite Ltd t/a Davant are firmly established as a nationwide manufacturing and distribution business into the Plumbing and Building Industry.

We are currently looking for an enthusiastic and self-motivated Sales Administrator to join our busy Sales Office based at our Head Office at Lower Road Trading Estate.

The overall purpose of this position is to support customers throughout their purchasing process and also to work closely with our Business Development Managers to provide a high standard of service.

Responsibilities include (but not limited to):
• Establishing and maintaining excellent customer relationships
• Raising orders
• Processing of customer returns
• Processing customer complaints
• Investigating and resolving customer queries
• Mail shots
• Support to Business Development Managers and colleagues
• Filing and archiving

Experience and Professional Competence

Skills required:

Knowledge, experience and skills required:
Essential
• GCSE level Maths & English grade C or above

Desirable but not essential as training will be given
• SAP
• Microsoft (Word/Excel)
• Previous role held in customer service

Personal Characteristics:
• Enthusiastic
• Friendly
• Self-motivated
• Strong communication skills
• Confident
• Reliable
• Able to multi-task
• Honest
• Conscientious