Position overview. This is a new role responsible for fulfilment of all business and educational travel accounts. Offering world class customers service, attention to detail and efficiency. What you're accountable for. Manage a small portfolio of new and existing corporate and educational customers and accounts. Work with Business Development Managers and Execs to fulfil new business requests. Work with external suppliers to create high quality bespoke events. Able to research and source new venues, locations & suppliers. Transact all products including air, rail, accommodation, transfer, and insurance. Follow best practice processes to ensure accuracy and efficiency. Learn new systems and products required to fulfil the role. Meet all customer travel requirements, offering intricate details such as seat allocation, air miles, meal request, as standard. Respond to clients in timely and professional manner at all times. Meet all SLA's and take full ownership of account. Relationship management and rapport building are key. Offer first class customer service at all times. Assist when necessary with other B2B business streams. Promote and support the STA Travel company values & behaviours and promote the company culture. Value adds to our business. Anticipates, responds to and seeks to meet the needs of internal and external customers. Work co-operatively within own team and rapport-building skills needed when dealing with third party suppliers & hoteliers. Ability to plan current and future workloads, well organised, methodical & accurate, time management and patience. Clearly understands & achieves own & Company goals and objectives. Work co-operatively within own team. Able to influence and develop a working relationship using appropriate interpersonal behaviours. Excellent awareness of the product portfolio and STA Travel markets * Self-motivated and a team player. Enthusiasm, drive and persistence to maintain activity levels and achieve targets. Thrives in a demanding and varied environment. Commercial awareness. Problem Solving. Achieving results. Qualifications. Good level of Maths and English Experience. Experience. Experience in Travel industry. GDS experience & experience of booking of net and published fares. Good knowledge of UK and overseas destinations. Knowledge about airlines and …

This is an exciting opportunity to join a growing travel company in an exciting fast paced role. You will be responsible for maximising sales of STA Travel's existing Partner Accounts, through effective communication, relationship building and account management. This is an ideal role for an experienced travel consultant looking to take the next step in their career or an individual who has traveled to more than 2 continents and has a passion for travel themselves looking to start their career in the travel industry. What you're accountable for. Managing a portfolio of new and existing customers and accounts. Meet and exceed personal objectives, including, sales, revenue, conversion and productivity targets. Develop and maintain existing accounts through effective Account Management. Maximise sales opportunities by using full product range of STA Travel suppliers. Work with the marketing team to maximise sales, revenue and profitability for your accounts. Follow best practice processes to ensure accuracy and efficiency. Offer first class customer service at all times. Understand key products, services and unique selling points. Promote and support the STA Travel company values & behaviours and promote the company culture. Maintain a high level of customer service. Actively uses all opportunities to gain contacts and build customer base. Anticipates, responds to and seeks to meet the needs of internal and external customers. Work co-operatively within own team and rapport-building skills needed when dealing with third party suppliers. Able to maintain motivation when working alone and within a team. Ability to plan current and future workloads, well organised, methodical & accurate, time management & patience are also a must. Job Type / Category. This is an exciting travel industry role where you will have the ability to learn about not only STA Travels exclusive student and youth airfares and products but also develop your account management skills. Location - Manchester City Centre. Hours - Monday - Friday with 1 Saturday a month. Required Education, Skills and Qualifications. 1 Years Travel Industry Experience or have travelled to 2 continents. 1 years Sales Experience. 1 Years Customer Service Experience. Benefits. Annual travel allowance for personal travel. 23 Days Holiday plus bank holidays, increasing with service. Holiday purchase scheme. Generous basic salary plus uncapped monthly commission scheme. Overseas familiarisation trips. Annual high achievers overseas trip. Company and Supplier incentive …