EE, part of the BT Group, is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services.
EE has approximately 553 retail stores, and services more than 31 million connections across its mobile, fixed and wholesale networks.
EE runs the UK’s biggest and fastest mobile network, pioneering the UK’s first superfast 4G mobile service in October 2012. EE’s 4G coverage today reaches more than 75% of the UK geography and 99% of the population. EE’s superfast fibre broadband service covers around 80% of the UK population, and ADSL broadband service covers 98.7% of the population.
Better Britain
Our responsibility approach, which we call ‘Better Britain’ is built on the back of our success in building a new digital infrastructure for the country. It supports individuals and communities in two ways. Firstly, by working to improve people’s digital skills and ensure they are able to benefit from the endless benefits that being connected brings; and secondly by using our scale as one of the country’s biggest and most successful companies to boost youth employment. Around all of this is the way we operate as a company – with our suppliers, the industry and our customers – to build trust.
Disability awareness
As part of our commitment to being #1 for service, we have a responsibility to ensure all our customers have the best possible experience.
We’re showing the UK how inclusive we are in our retail stores by registering each store with Euan’s Guide – a disabled access review website and app that aims to ‘remove the fear of the unknown’ and inspire people to try new places.
Achieving our vision
Our vision is to provide the best network and best service so our customers trust us with their digital lives. Here’s how we’ll achieve it:
Best network: Building a new digital backbone for Britain.
Best service: Delivering outstanding service to our customers through our stores, in our centres and online.
Customer trust and relevance: Providing a personalised experience for our customers – from the products and services we offer, to the way we sell them.
At EE, things just keep getting better and better. Not only are we the proud parent of Britain’s best network and on our way to becoming no.1 for service, this year we’ve really outdone ourselves by ranking 3rd in The Sunday Times’ Top 30 Best Big Companies to Work For list.
We know that keeping our people happy, motivated and engaged is key to our success. So we’re extremely proud that we’ve been recognised as the country’s 3rd best big employer. And we’ve lots of opportunities for people that share our vision and passion to join us. So, why not head over here to find out what makes EE such a great place to work.
EE AWARDED TOP MARKS FOR WORKPLACE ENGAGEMENT
We’re extremely proud to have been awarded the Best Companies 3* Accreditation for Workplace Engagement. Alongside this, our internal survey demonstrated that our employees are engaged and happy, as they enjoy working in our friendly culture and receiving the great rewards and benefits we offer – as well as the opportunity for personal growth.
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Location
Trident Place, Hatfield Business Park, Mosquito Way, Hatfield AL10 9BW
Customer Support Rep-Tech. £17,850 + benefits | Merthyr Tydfil. About the job. Are you a naturally happy person? Do you believe in spreading the good vibes far and wide? If so, you're definitely EE. Join our Contact Centre family as a Customer Service Representative and you'll find yourself surrounded by like-minded individuals who enjoy solving problems and enhancing customers' lives every day. It's a role that's as fun as it is varied as you take calls from all kinds of people with all kinds of questions. Whether they'd like a bill explained, a payment issue resolved or a contract upgraded, it'll be down to you to listen to them, understand their needs and come up with the perfect solution to suit. It won't always be a walk in the park. Meeting challenging targets, staying positive and polite on every call and supporting the odd frustrated customer are all part and parcel of the job. But if you can bring the patience, enthusiasm and people skills it takes to put customers first and help us achieve our ambition of being the best for service, the rewards are 100% worth it. You'll definitely. Need real strength of character and will have a talent for making customers feel special. Be able to listen – even if the issue is hard to listen to. Love talking to people and have a knack for understanding their needs – even if the matter is not always clear. Give your best advice – even if it isn't always appreciated. Have a genuine interest in communication technology. Enjoy being part of a team but still have the drive to work on your own initiative. You might even. Know a thing or two about the telecoms sector. Have some customer service experience. Know your way around a PC. What's in it for you. Competitive salary. Generous bonus – average bonus of £900.00 per year (pro-rata), but exceptional performers can expect to earn up to £2,400.00 (pro-rata. 25 days' holiday (pro-rata) – with the opportunity to buy up to 30 days. 75% discount on your personal EE mobile phone package. 30% Friends and Family discount from day one (conditions apply. Discounted EE TV and broadband packages. On-site concierge service. Healthcare cash plan (worth £126.00. Pension (up to 9% employer contributions – conditions apply). YES! I'm EE! What's next. At EE, we look for people with the energy and enthusiasm to learn. To help us find them, we've created this simple but effective recruitment process. You need to pass each stage to carry on to the next. Visit our website and fill in our short online application form. We'll send you a link to our online assessment which shouldn't take more than half an hour or so to complete. If you pass the online assessment, one of our recruitment team will give you a call and you'll have a telephone interview. Attend a recruitment event at one of our sites. You'll get to meet the team and see what the job is really like. About EE. We're showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. And the Sunday Times agrees, voting EE as The Best Big Company to Work For. We're at the top of our game, and this is your chance to join us. To apply. For more information and to apply, please click the 'apply' button. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. PLEASE NOTE: Our centres are open 7 days a week, 365 days per year, between the hours of 08.00am – 21.00pm weekdays, and 08.00am – 20.00pm at weekends. Your shift rotation will fall within these time frames and whilst there are a variety of full-time shift patterns on offer – for example, 8.5 hours, 10 hours or 12 hours – please be aware that these are also subject to change. Rest assured however that you'll get 30 days' notice prior to any changes. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories it could be a great …
CUSTOMER SERVICE REPRESENTATIVES. £17,850 + benefits | Plymouth. About the job. Are you a naturally happy person? Do you believe in spreading the good vibes far and wide? If so, you're definitely EE. Join our Contact Centre family as a Customer Service Representative and you'll find yourself surrounded by like-minded individuals who enjoy solving problems and enhancing customers' lives every day. It's a role that's as fun as it is varied as you take calls from all kinds of people with all kinds of questions. Whether they'd like a bill explained, a payment issue resolved or a contract upgraded, it'll be down to you to listen to them, understand their needs and come up with the perfect solution to suit. It won't always be a walk in the park. Meeting challenging targets, staying positive and polite on every call and supporting the odd frustrated customer are all part and parcel of the job. But if you can bring the patience, enthusiasm and people skills it takes to put customers first and help us achieve our ambition of being the best for service, the rewards are 100% worth it. You'll definitely. Need real strength of character and will have a talent for making customers feel special. Be able to listen – even if the issue is hard to listen to. Love talking to people and have a knack for understanding their needs – even if the matter is not always clear. Give your best advice – even if it isn't always appreciated. Have a genuine interest in communication technology. Enjoy being part of a team but still have the drive to work on your own initiative. You might even. Know a thing or two about the telecoms sector. Have some customer service experience. Know your way around a PC. What's in it for you. Competitive salary. Generous bonus – average bonus of £900.00 per year (pro-rata), but exceptional performers can expect to earn up to £2,400.00 (pro-rata. 25 days' holiday (pro-rata) – with the opportunity to buy up to 30 days. 75% discount on your personal EE mobile phone package. 30% Friends and Family discount from day one (conditions apply. Discounted EE TV and broadband packages. On-site concierge service. Free bus from the City Centre. Healthcare cash plan (worth £126.00. Pension (up to 9% employer contributions – conditions apply). YES! I'm EE! What's next. At EE, we look for people with the energy and enthusiasm to learn. To help us find them, we've created this simple but effective recruitment process. You need to pass each stage to carry on to the next. Visit our website and fill in our short online application form. We'll send you a link to our online assessment which shouldn't take more than half an hour or so to complete. If you pass the online assessment, one of our recruitment team will give you a call and you'll have a telephone interview. Attend a recruitment event at one of our sites. You'll get to meet the team and see what the job is really like. About EE. We're showing the UK how technology can make the everyday better. Our people are keeping our customers happy with great service, and our network, which has been named as the best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. Empowered, challenged, supported and rewarded, our people are the key to our success. We're at the top of our game, and this is your chance to join us. To apply. For more information and to apply, please click the 'apply' button. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. PLEASE NOTE: Our centres are open 7 days a week, 365 days per year, between the hours of 08.00am – 21.00pm weekdays, and 08.00am – 20.00pm at weekends. Your shift rotation will fall within these time frames and whilst there are a variety of full-time shift patterns on offer – for example, 8.5 hours, 10 hours or 12 hours – please be aware that these are also subject to change. Rest assured however that you'll get 30 days' notice prior to any changes. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories it could be a great …
Apple Drops Imagination EE Times MADISON, Wis. – Apple has notified Imagination Technologies Group, a key GPU core licenser to Apple for years, that it will no longer use Imagination's intellectual property in new products. Imagination disclosed the Apple cutoff on Monday (April 3).
EE launches multi-million pound 4G campaign Mobile News EE has launched a multi-million pound advertising campaign to highlight its 4G availability across commercial television channels and digital platforms. The campaign will feature Hollywood star Kevin Bacon and I'm a Celebrity contestant Scarlett Moffat.
