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  • Travel Sales Consultant - Groups North West England

    North West England, Undisclosed salary

    Job Description: Gold Medal Travel is an award winning tour-operator with over 40 years’ experience in tailor-making holidays to worldwide destinations. We offer scheduled flights with the world’s leading airlines, thousands of worldwide hotels, car hire, campervans and many other exciting products around the world.

    We are now recruiting for an experienced Travel Sales Consultant to join the Groups Sales Team in Preston.

    Hours: 40 hours over 5 days.

    Key Accountabilities

    Answering calls in a professional and timely manner
    Delivering outstanding customer service on every call
    Delivering required targets over each trading period
    Maximising all sales opportunities
    Maximising all ancillary sales opportunities. i.e. Touring (extended and day), cars and campervans, transfers
    Actively follows up sales opportunities from quote
    Feedback on pricing issues to sales managers through survey monkey
    Answering sales calls from various brands within the Gold Medal Travel Group portfolio as and when required.
    Minimising losses and errors within the business
    Reading back all details of customers itinerary
    Arrival into work on time
    Adhering to all call centre call etiquettes
    Answering calls in line with the Company procedures
    Always going the extra mile for every customer
    Communicate effectively with customers, internal and external
    Build relationships with our agents by visiting them on the road and working closely with the Key Account Managers.
    To take full responsibility for your accounts and managing these in a professional manner.
    To be able to work under your own influence as well as working as part of team.
    Liaise with airlines to negotiate competitive prices

    April 25, 2018 01:12:42

  • Digital Marketing Manager North West England

    North West England, Undisclosed salary

    Job Description: dnata Travel, part of the Emirates Group, includes the brands of Gold Medal, Travel 2, Netflights, Travelbag, Travel Republic, Global Travel Group and Sunmaster. These brands are based at offices across the UK including London, Kingston-upon-Thames, Chester, Preston, Halifax and Glasgow.

    We are now recruiting for a Digital Manager to be the business owner for the digital platforms, you’ll be responsible for maintaining, improving and optimising our B2B websites (Gold Medal and Travel 2) to enhance functionality and optimise traffic.

    You’ll lead the digital & website strategy for Gold Medal & Travel2 through the delivery of a range of in-demand products and services for trade partners via online channels and together with the Tech Product Leadership team, you’ll define the vision & strategy for the website and 3rd party API’s.

    April 18, 2018 11:55:51

  • Head of Product & Contracting London

    London, Undisclosed salary

    Job Description: Oversee the Product team and source direct contracts and new routes to market for the use on all platforms across the company.

    • Source new direct contracts in key destinations and review current contracts to be utilised across all brands of Jetline Travel and ensure contracts and Health & Safety documents are set up correctly, signed and legally binding
    • Introduce new routes to market including re-introduction of Travelzoo
    • Continually source different and exclusive deals for strategic promotions and research new destinations, maximising every sales opportunity
    • Manage a team of product executives to ensure deadlines and KPI’s are achieved.
    • Proof read deals and deliver these within the agreed time scale
    • Manage the loading of exclusive offers, checking for accuracy and correct pricing
    • Conduct competitor analysis and keep abreast of competitor activity
    • Conduct analysis on previous deals for best revenue makers sharing this with your team
    • Write creative sales oriented brochure and advertising copy where necessary
    • Support sales teams in obtaining extra rooms from allocation or requests
    • Manage relationships with suppliers in order to drive the product forward

    April 13, 2018 12:29:08

  • Performance Marketing Manager South East England

    South East England, Undisclosed salary

    Job Description: Travel Republic allows customers to tailor make the perfect holiday. Our customers can choose their ideal hotel, flights, transfers, plus any other travel arrangements they may need, and create something truly special. Something just right.

    As one of the most well-established online travel agents in Europe, with over two million holidaymakers booking annually with us, we take pride in helping our customers book their holidays. It’s what we’ve been doing for over 13 years.

    We are now recruiting for a Performance Marketing Manager, based in Kingston upon Thames. You will be responsible for the management and implementation of performance marketing across Travel Republic’s UK and IE markets. You will support with strategic development and work closely with the Senior Performance Marketing Manager and the Performance Marketing Executive. You will also work collaboratively with internal and external stakeholders to drive sales growth and efficiency from performance marketing.

    April 13, 2018 08:27:09

  • Product Loader North West England

    North West England, Undisclosed salary

    Job Description: Gold Medal Travel is an award winning tour-operator with over 40 years’ experience in tailor-making holidays to worldwide destinations. We offer scheduled flights with the world’s leading airlines, thousands of worldwide hotels, car hire, campervans and many other exciting products around the world.

    We are now recruiting a Product Loader based in Preston. You will be responsible for inputting and maintaining accurate and relevant data onto Gold Medal selling systems, meeting deadlines and KPI’s and ensure SLA’s are met. Provide support to internal users, ensuring high quality customer service at all times. Take responsibility for minimising loss and correcting errors, ensure errors are not repeated. Share ideas and best practise with other data loading colleagues. Carry out audit checks as required.

    Hours: You will be required to work 5 days over 7, Monday – Saturday (1 Saturday in every 2 month).

    - Load data for specific products and destinations to ensure quality guidelines are adhered to, and standards and procedures followed accurately.
    - Meet SLA’s, deadlines and targets set by the Team Manager, taking personal pride in achieving success rates and improving personal performance.
    - Manages changes to both accommodation & auxiliary contracts, understands the impact on the business and to the customer, take necessary action to meet quality standards.
    - Work to achieve brochure deadlines, communicates progress regularly to the relevant product department colleagues.
    - Carry out integrity checks of all loading documents, ensures highest levels of accuracy is maintained.
    - Identifies issues and escalates to the relevant colleague. Work to resolve issues, and pass on knowledge and resolution to other colleagues in the team
    - Supports business changes to auxiliary services.
    - Checks and clears daily auditing findings.
    Actions discounts and offers to support business trading in line with stringent procedures and ensure any errors are rectified and escalated as necessary.
    - Works with colleagues to achieve the department target for reducing loading errors and associated losses.
    - Attends the relevant development events for self improvement and progression.
    Is adaptable to business and procedural changes.
    - Helps to train and coach newer members of the team, offers them guidance and advice.
    - Communicates with internal customers and responds to emails and calls with accurate advice.
    - Provides information, trends and statistics as required by the Team Manager.
    - Communicates effectively in meetings, making a contribution to problem solving and sharing ideas and best practise.

    April 6, 2018 07:07:57

  • Office Manager London

    London, Undisclosed salary

    Job Description: Office Manager
    Wimbledon, SW London
    Full Time Permanent
    Salary: Competitive with benefits

    Our client, an award winning and highly successful online travel agent is looking for a great all - rounder with a positive attitude to run their busy offices in SW London and Portsmouth.

    Outline Description
    As our office manager, you will be responsible for organising all of the administrative activities that facilitate the smooth running of our two offices. You will report to the Head of HR and will be part of the HR team.
    Office Manager Responsibilities
    You’ll be amazing at:
    • use a range of office software, including email, spreadsheets and databases, to ensure the efficient running of the office
    • record office expenditure and track costs
    • maintain supplies of stationery, furniture and equipment & order when necessary
    • maintain the condition of the office and arrange for any necessary repairs
    • liaise with the landlord regarding any building issues / communications
    • receive the post and make arrangements for its dispersal
    • greet visitors and notify relevant managers of their arrival
    • review and update health and safety policies and ensure they're observed
    • carry out desk assessments when needed
    • arrange regular testing for electrical equipment and safety devices
    • prepare documents to put out tenders for contractors;
    • calculate and compare costs for required goods or services to achieve maximum value for money;
    • plan best allocation and utilisation of space and resources for current premises;
    • check that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies;
    • respond appropriately to emergencies or urgent issues as they arise and dealing with the consequences.
    • Diary management of meeting rooms and leadership team
    • Organise waste and confidential waste collection
    • Manage issues related to the car parking including space allocation

    April 3, 2018 01:58:12

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