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  • Trading Analyst South East England

    South East England, Undisclosed salary

    Job Description: Travel Republic allows customers to tailor make the perfect holiday. Our customers can choose their ideal hotel, flights, transfers, plus any other travel arrangements they may need, and create something truly special. Something just right.



    As one of the most well-established online travel agents in Europe, with over two million holidaymakers booking annually with us, we take pride in helping our customers book their holidays. It’s what we’ve been doing for over 13 years.



    We are now recruiting for a Trading Analyst, based in Kingston upon Thames. You will enable data driven commercial decision making through the provision of daily trading analysis and commercial insight working with the business to deliver to targets. You will also provide relevant business performance, competitor and marketing analysis to support the creation of the pricing policies, marketing strategies and other commercial decision on a day to day basis. To interpret changing trends, determine cause and effect, evaluate opportunities provide daily trading analysis and report against trading KPIs. To assist the Commercial Director in identifying and maximising revenue and margin opportunities





    Job Accountabilities:
    •Monitor daily trading data to identify trends, risks and opportunities for growth.
    •Provide analysis of demand trends to all stakeholders and make recommendations for product, price and promotional opportunities.
    •Develop elasticity models that improve the robustness of pricing decisions.
    •Track the ROI on margin changes and campaign expenditure in conjunction with marketing.
    •Constantly review competitor activity both on & off line to schedules as agreed with Commercial Manager.
    •Creation of reporting and information as required by the management team.
    •Creation of pricing policies for web and marketing activity.
    •Conduct analysis of destination opportunities to increase margin or turnover.
    •Prepare full trading analysis to be reviewed in the trading meeting.
    •Deliver reports to a set schedule to communicate competitor and market activity.
    •Identify market trends for products and destinations and communicate them in line with timescales agreed.
    •Review pricing against competitors, to ensure our prices are in line with market and identify opportunities.
    •Work with key stakeholders across departments (Commercial Product, Marketing, IT Product & finance) to understand insight requirements, provide trading analysis and MI to support commercial decision making.
    •To provide information for and attend regular review and planning meetings with the Commercial team to review performance, plan for up & coming challenges and opportunities.
    •Provide key statistics to ensure financial objectives are being achieved

    November 10, 2017 03:34:49

  • Graphic Designer North West England

    North West England, Undisclosed salary

    Job Description: Our client has been inspiring people to run their own travel businesses since 1992 and now has over 350 members. As a member travel agency businesses benefit from licences and buying power as well as on-going support from the support teams based at our Head Office in Sandycroft, just outside Chester.

    They are now recruiting Graphic Designers in their Sandycroft (Deeside) office. You will provide an in-house design service to our clients associated agents, creating artwork/marketing material that reflects the Company’s unique brand qualities; retaining brand awareness throughout and reflecting the specialist tailor-made virtues of the business.

    Job Accountabilities

    Production of quality marketing collateral reflecting brand values and maximizing opportunity for return on investment.

    •Creating design work for marketing materials including, but not limited to, brochures, exhibition banners, magazines, flyers, DL mailers, e-mails, social media graphics, web banners, video assets and more using various Adobe Creative Suite software including InDesign, Photoshop, Illustrator, Dreamweaver etc.
    •Create and present logo design concepts to new travel agents. Upon sign off, create business stationery including business cards, letter heads, compliment slips and email signature strips.
    •Liaise with wider marketing team, existing & new travel agents and third party companies including print suppliers.
    •Designing, proofing and creating complete HTML files in Dreamweaver.
    •Come up with creative ideas and designs for seasonal marketing activity.
    •Help create and design our 68-page travel and lifestyle magazine.
    •Troubleshoot hardware, software and database problems.
    •Strengthening and maintaining the brand through activities above.
    •Follow brand guidelines when designing any company marketing material.
    •Make amendments on templated WordPress travel agent websites, add content and imagery.

    November 10, 2017 09:54:00

  • CRM Marketing Executive South East England

    South East England, Undisclosed salary

    Job Description: Travel Republic allows customers to tailor make the perfect holiday. Our customers can choose their ideal hotel, flights, transfers, plus any other travel arrangements they may need, and create something truly special. Something just right.



    As one of the most well-established online travel agents in Europe, with over two million holidaymakers booking annually with us, we take pride in helping our customers book their holidays. It’s what we’ve been doing for over 13 years.



    We are now recruiting for a CRM Marketing Executive, based in Kingston upon Thames. You will support the CRM function of the business to ensure that all partnership communications are on brand and optimised for engaging and retaining customers and driving revenue through repeat bookings.

    Job Accountabilities:

    •Work closely with the Partnership manager to deliver timely, accurate and appealing partnership marketing campaigns.
    •Able to understand, query and following partnership briefs in order to deliver high quality partnership emails and banners
    •Create a range of website banners supporting partnership marketing activity
    •Using the CMS system to create and update partnership marketing landing pages
    •Build high quality and visually appealing emails using the ESP (preferably Salesforce)
    •Execute targeted email campaigns for better results
    •Reporting and analysis of campaigns to asses efficacy

    November 8, 2017 12:06:45

  • Senior Travel Consultant North East England

    North East England, Undisclosed salary

    Job Description:
    Our client has been in business for over 30 years and is one of the top independent companies in the country for cruise holidays. Our client specialises in cruise holidays and escorted tours and they are looking for an experienced and passionate Senior Travel Consultant to join their growing team.

    Key purpose of the role:
    •To deliver exceptional customer service and travel solutions that exceeds expectations whilst providing support to the directors. Displaying a high level of commitment, energy and enthusiasm and achieve personal, and company goals.



    Key activities:
    •Setting up and maintaining a system for downloading and filing of all tour operator’s contracts with our client.
    •Become a cruise ambassador.
    •Assist with supplier payments through Voyager.
    •Adhere to company store opening hours offering a high level of customer service at the agreed opening time.
    •Adhere to the agreed company sales processes.
    •To deliver a full booking experience providing a high level of customer service completing all administration and documentation in a timely manner.
    •Offer full travel advice where required i.e. visa requirements for new and existing clients relevant to their chosen destination.
    •To contribute to company sales targets by achieving and exceeding personal targets.
    •To build and maintain extensive knowledge of products and services available to our clients through regular on-line training, supplier events and organised company training sessions
    •To attend and contribute to staff meetings.
    •Handle all customer service complaints quickly and effectively keeping the directors updated at all times.
    •Manage discounts to increase profit margins.
    •Ensure all office enquiries are acknowledged and all new enquiries to be followed up in line with company policy
    •To support company preferred partner strategy
    •Assist with proof-reading company marketing materials where required


    November 1, 2017 09:35:06

  • Product & Commercial Executive Scotland

    Scotland, Undisclosed salary

    Job Description: dnata Travel, part of the Emirates Group, includes the brands of Gold Medal, Travel 2, Netflights, Travelbag, Travel Republic, Global Travel Group and Sunmaster. These brands are based at offices across the UK including London, Kingston-upon-Thames, Chester, Preston, Halifax and Glasgow.

    We are now recruiting for a Product & Commercial Executive – Specialist Product, based in Glasgow. You will create and develop the specialist (tours, self drive, rail etc) product & strategy, for a set of destinations, that meet the companies’ objectives in terms of volume and margin contribution that satisfies the target market in terms of suitability, quality and value. Ensure sales, margin and volumes are achieved and maximised year round by ensuring adequate product range that creates demand for all season.

    Job Accountabilities:

    Responsible for defining and creating the strategic plan for a set of key destinations within specialist product , that will define a customer focused & differentiated product range, that will drive sales forward and grow market share within the independent agent market.
    Responsible for forecasting and budgeting product revenues. Manage the production of continuous competitor analysis, carrying out in depth assessments when necessary and taking appropriate action to meet planned objectives.
    Provide accurate management information with daily/weekly reports highlighting key issues, trends and opportunities. Ensure the team is well briefed ahead of the weekly trading update.
    Responsible for the promotion of key products in tactical offers by various mediums; website, brochures, marketing campaigns and affinity groups. Providing product details and competitive pricing as required.
    Ensure effective speed to market for all tactical campaigns and new products.
    Responsible for establishing and prioritising product initiatives that will drive annual growth of the product department revenues.
    Leverage relationships with suppliers to monitor industry trends and make recommendations resulting in a competitive advantage position in the industry.
    Monitor product performance across all suppliers participating in the group program and will make recommendations to maximise revenue opportunities.
    Conduct and participate in product training for consultants in support of the group program.
    Product selection for marketing initiatives, monthly campaigns and yearly brochures. Create brochure/marketing paginations, adhering closely to scheduled time frames. Communicate to all relevant departments to ensure deadlines are achieved.
    Ensure online product content is produced in an accurate, attractive and efficient manner.
    Assist the Senior Product & Commercial Manager – Specialist Product, Business Manager Specialist Sales to maximize supplier yield opportunities and revenue targets.
    Assist the Senior Product & Commercial Manager – Specialist Product, to produce content and documentation for the sales consultants
    Conduct product training sessions for sales consultants when required.

    October 31, 2017 02:36:03

  • Customer Service Advisor North West England

    North West England, Undisclosed salary

    Job Description: The Global Travel Group, owned by dnata Travel, part of the Emirates Group is now recruiting for a Office Administrator

    This is a fantastic opportunity to work for a global company with a reputation of providing excellent customer service to their internal and external clients. We are looking for a passionate and caring new team member who can thrive in a pressured and fast pace environment. The successful candidate will offer excellent communication & organisational skills and will be responsible for servicing our clients to company standards, understanding clients booking needs and providing appropriate solutions for pre-travel and in resort problems and queries.

    Hours: 38.75 hours per week over 5 days between 08:00-18:30 Mon-Fri and 09:00 – 18:00 Sat-Sun.

    Responsibilities:

    Ensuring all customers’ enquiries are dealt with in a timely and professional manner
    Dealing with queries by Telephone and Email
    Administer change requests received from customers and travel agents before and during travel
    Taking payments from customers
    Checking reservations to ensure correctly booked
    Creating and amending reservations
    Checking and booking tour reservations
    Requesting rates when a hotel is sold out
    Accurately recording all communication between internal and external contacts
    Investigating all involuntary changes made by suppliers and ensures information is correct
    Adhering to all business SLA’s
    Building and maintaining business relationships for internal and external consumers.
    Processing daily administrative tasks

    October 20, 2017 01:38:30

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