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  • Learning and Development Facilitator North West England

    North West England, Undisclosed salary

    Job Description: The Global Travel Group has been inspiring people to run their own travel businesses since 1992 and now has over 350 members. As a member, travel agency businesses benefit from Global Travel Group’s licences and buying power as well as on-going support from the support teams based at our Head Office in Sandycroft, just outside Chester.



    We are now recruiting for a Learning & Development Facilitator to join the team at our Head Office. In this role, you will support and assist the Learning and Development Manager to maximize the performance of the Learning and Development Centre, through the design and delivery of effective training.



    Hours: Full time, 38.75 hours per week (8.45am-5.30pm)



    Key Tasks

    - Oversee the daily organisation of the L&D Centre, including the management of training course schedules and training room bookings
    - Ensure effective administration, delivery and evaluation of courses to member agents
    - Design, implement and deliver ad hoc training courses for different audience groups
    - Review and develop all courses and training material to ensure best practice and efficiency aligned to business strategy.
    - Communicate with and support developmental departments in the planning, development and launch of new projects and enhancements
    - Keep up to date with technology enhancements and developments and deliver courses and develop training materials accordingly
    - Keep up to date with company and industry changes and communicate to relevant parties.
    - Liaise with other departments and managers to improve and maintain accuracy of materials and/or to provide developmental training.
    - Undertake additional duties, projects and offsite training that may from time to time be required.
    - Work independently to seek out and bring new ideas for the L&D department to enhance learning outcomes and the learning experience.
    - Assume manager’s role and responsibilities in L&D Manager’s absence.

    December 11, 2017 03:13:07

  • Customer Service Executive North West England

    North West England, Undisclosed salary

    Job Description: The Global Travel Group has been inspiring people to run their own travel businesses since 1992 and now has over 350 members. As a member travel agency businesses benefit from Global Travel Group’s licences and buying power as well as on-going support from the support teams based at our Head Office in Sandycroft, just outside Chester.



    We are now recruiting for a Customer Service Executive, based in Sandycroft (Deeside). To offer and provide operational support to Stella Travel Services bookings affected by an in resort query or an administrative change in line with business timescales and best practice



    Job Accountabilities:



    Pre Travel Tasks
    •Action over bookings notifications and acceptances
    •Action agent/supplier/colleague enquiries efficiently
    •Update the in-house system with any land/building works or changes to transfers (errata)



    Post Travel Tasks
    •Investigate and offer solutions to all on resort enquiries received from Stella Travel Services clients

    Service
    •Delivery first class customer service
    •Investigate all involuntary changes made by Suppliers and ensure information is correct
    •Communicate clearly, effectively and consistently with all internal and external partners



    Process
    •Follow business guidelines/processes to protect revenue and customer/agent experience
    •Suggest improvements to business systems and processes
    •Identify and resolve any future risk to Stella Travel Services clients
    •Following business timescales and departmental process

    December 5, 2017 10:22:33

  • Sales Enablement Manager North West England

    North West England, £25000 to £35000 per annum

    Job Description: Kognitiv facilitates beneficial trading relationships by directly connecting consumer audiences – via brands, corporations and associations – with the owners of travel assets. Kognitiv clients aspire to gain control over distribution and crucial consumer and market data to increased return on assets and to create tangible and meaningful value for their best consumers.

    We are an entrepreneurial company with significant growth ahead of us and looking for outstanding people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team.

    November 24, 2017 02:50:21

  • Partnership Director North West England

    North West England, £40000 to £50000 per annum

    Job Description: Kognitiv facilitates beneficial trading relationships by directly connecting consumer audiences – via brands, corporations and associations – with the owners of travel assets. Kognitiv clients aspire to gain control over distribution and crucial consumer and market data to increased return on assets and to create tangible and meaningful value for their best consumers.

    We are an entrepreneurial company with significant growth ahead of us and looking for outstanding people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team.

    November 24, 2017 02:48:14

  • Marketing Manager North West England

    North West England, Undisclosed salary

    Job Description: Kognitiv facilitates beneficial trading relationships by directly connecting consumer audiences – via brands, corporations and associations – with the owners of travel assets. Kognitiv clients aspire to gain control over distribution and crucial consumer and market data to increased return on assets and to create tangible and meaningful value for their best consumers.

    We are an entrepreneurial company with significant growth ahead of us and looking for outstanding people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team.

    November 24, 2017 02:47:09

  • Business Development Director, UK and Nordics North West England

    North West England, £55000 to £60000 per annum

    Job Description: Kognitiv facilitates beneficial trading relationships by directly connecting consumer audiences – via brands, corporations and associations – with the owners of travel assets. Kognitiv clients aspire to gain control over distribution and crucial consumer and market data to increased return on assets and to create tangible and meaningful value for their best consumers.

    We are an entrepreneurial company with significant growth ahead of us and looking for outstanding people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team.

    As the BD Director for the UK and Nordics you will be a self-starter with the drive of a true hunter, motivated to build client relationships and deliver new business to the organisation. You will be experienced in balancing both the strategic and tactical elements. Your priorities will be setting strategy, identifying key target segments and holding C-level relationships as well as executing on the strategy, closing deals, building the sales pipeline and delivering on your targets

    November 24, 2017 02:45:48

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