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  • International Cruise Sales Consultant South East England

    South East England, Undisclosed salary

    Job Description: Due to our recent, and ongoing, phenomenal growth we're looking for International cruise holiday sales consultants who offer excellent customer service and excel in a busy sales environment.

    Our team is expertly supported by an experienced after-sales team to allow the sales team to focus solely on taking hot enquiries as quickly and effectively as possible.

    Summary of the role:

    To sell worldwide cruises to new and existing customers, maximising opportunities to up sell products and providing first class customer service through excellent cruise line, ship and destination knowledge. Inbound calls only.

    Key responsibilities:

    - Achieve daily revenue and monthly commission targets (as agreed) to realise your individual and team targets

    - Have excellent, up to date knowledge of destinations, cruise lines and ships

    - Maintain awareness of latest cruise line and company offers and promotions

    - Meet all agreed conversion, new lead and data capture targets to maximise sales opportunities

    - Maintain call back calendar to ensure all customer call back expectations are met or exceeded and follow/maintain daily lead management report

    - Manage discounts to a minimum and upsell/add value to maximise commission on each booking

    - Follow agreed structure for all calls to ensure control of the call

    - Complete any other tasks required by the department from time to time to cover holidays/sickness

    June 27, 2017 12:15:53

  • International Cruise Sales Consultant London

    London, Undisclosed salary

    Job Description: Due to our recent, and ongoing, phenomenal growth we're looking for International cruise holiday sales consultants who offer excellent customer service and excel in a busy sales environment.

    Our team is expertly supported by an experienced after-sales team to allow the sales team to focus solely on taking hot enquiries as quickly and effectively as possible.

    Summary of the role:

    To sell worldwide cruises to new and existing customers, maximising opportunities to up sell products and providing first class customer service through excellent cruise line, ship and destination knowledge. Inbound calls only.

    Key responsibilities:

    - Achieve daily revenue and monthly commission targets (as agreed) to realise your individual and team targets

    - Have excellent, up to date knowledge of destinations, cruise lines and ships

    - Maintain awareness of latest cruise line and company offers and promotions

    - Meet all agreed conversion, new lead and data capture targets to maximise sales opportunities

    - Maintain call back calendar to ensure all customer call back expectations are met or exceeded and follow/maintain daily lead management report

    - Manage discounts to a minimum and upsell/add value to maximise commission on each booking

    - Follow agreed structure for all calls to ensure control of the call

    - Complete any other tasks required by the department from time to time to cover holidays/sickness

    June 27, 2017 12:14:38

  • Cruise Sales Consultant London

    London, Undisclosed salary

    Job Description: Due to our recent, and ongoing, phenomenal growth we're looking for cruise holiday sales consultants who offer excellent customer service and excel in a busy sales environment.

    Our team is expertly supported by an experienced after-sales team to allow the sales team to focus solely on taking hot enquiries as quickly and effectively as possible.

    Summary of the role:

    To sell worldwide cruises to new and existing customers, maximising opportunities to up sell products and providing first class customer service through excellent cruise line, ship and destination knowledge. Inbound calls only.

    Key responsibilities:
    - Achieve daily revenue and monthly commission targets (as agreed) to realise your individual and team targets
    - Have excellent, up to date knowledge of destinations, cruise lines and ships
    - Maintain awareness of latest cruise line and company offers and promotions
    - Meet all agreed conversion, new lead and data capture targets to maximise sales opportunities
    - Maintain call back calendar to ensure all customer call back expectations are met or exceeded and follow/maintain daily lead management report
    - Manage discounts to a minimum and upsell/add value to maximise commission on each booking
    - Follow agreed structure for all calls to ensure control of the call
    - Complete any other tasks required by the department from time to time to cover holidays/sickness

    June 27, 2017 12:02:52

  • Cruise Sales Consultant South East England

    South East England, Undisclosed salary

    Job Description: Due to our recent, and ongoing, phenomenal growth we're looking for cruise holiday sales consultants who offer excellent customer service and excel in a busy sales environment.

    Our team is expertly supported by an experienced after-sales team to allow the sales team to focus solely on taking hot enquiries as quickly and effectively as possible.

    Summary of the role:

    To sell worldwide cruises to new and existing customers, maximising opportunities to up sell products and providing first class customer service through excellent cruise line, ship and destination knowledge. Inbound calls only.

    Key responsibilities:
    - Achieve daily revenue and monthly commission targets (as agreed) to realise your individual and team targets
    - Have excellent, up to date knowledge of destinations, cruise lines and ships
    - Maintain awareness of latest cruise line and company offers and promotions
    - Meet all agreed conversion, new lead and data capture targets to maximise sales opportunities
    - Maintain call back calendar to ensure all customer call back expectations are met or exceeded and follow/maintain daily lead management report
    - Manage discounts to a minimum and upsell/add value to maximise commission on each booking
    - Follow agreed structure for all calls to ensure control of the call
    - Complete any other tasks required by the department from time to time to cover holidays/sickness

    June 27, 2017 11:58:00

  • Finance Manager South East England

    South East England, Undisclosed salary

    Job Description: Our client is one of the largest and most well-established online travel agents in Europe and have been successfully helping people book their hotels, flights and other travel arrangements. Their commitment to exceptional value for money, extensive range and solid-gold customer service has established us as one of the most visited travel agent websites. They have received the Best Hotel Booking Website, Best Online/ Call Centre Travel Agent and Best Travel Retailer for Customer Service at the British Travel Awards 2015 as well as Best Agent Website award from Travolution three years in a row.

    They are now recruiting a Finance Manager, based in Kingston upon Thames.

    Key Tasks:

    - Manage and develop 2 direct reports, build upon technical knowledge and team leadership skills
    - Undertake key elements of the management accounting, statutory accounting, budgeting and forecasting process, using sound technical principles
    - Provide support to Head of Finance across a range of topical and accounting matters
    - Provide support to wider non Finance team as required
    Manage and monitor quality and effectiveness of Finance team processes

    June 22, 2017 09:35:47

  • Booking Administration Executive South East England

    South East England, Undisclosed salary

    Job Description: Travel Republic is one of the largest and most well-established online travel agents in Europe and have been successfully helping people book their hotels, flights and other travel arrangements. Our commitment to exceptional value for money, extensive range and solid-gold customer service has established us as one of the most visited travel agent websites. We have received the Best Hotel Booking Website, Best Online/ Call Centre Travel Agent and Best Travel Retailer for Customer Service at the British Travel Awards 2015 as well as Best Agent Website award from Travolution three years in a row.

    We are now recruiting for a Booking Administration Executive, based in Kingston upon Thames. Reporting to the Change Control Manager, you will undertake duties across the operational changes areas to deliver timely and accurate responses and actions to in-house and travel provider enforced amendments and in so doing, ensure efficient and professional communication with customers. You will have strong focus on best cost solutions and mitigating exposure to the company through operational changes is an important task.

    June 21, 2017 02:29:34

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