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  • Business Development Director, UK and Nordics North West England

    North West England, £55000 to £60000 per annum

    Job Description: Kognitiv facilitates beneficial trading relationships by directly connecting consumer audiences – via brands, corporations and associations – with the owners of travel assets. Kognitiv clients aspire to gain control over distribution and crucial consumer and market data to increased return on assets and to create tangible and meaningful value for their best consumers.

    We are an entrepreneurial company with significant growth ahead of us and looking for outstanding people to come and join us. This is an exciting opportunity to work for an international business, in a high energy environment with a collaborative, smart and passionate team.

    As the BD Director for the UK and Nordics you will be a self-starter with the drive of a true hunter, motivated to build client relationships and deliver new business to the organisation. You will be experienced in balancing both the strategic and tactical elements. Your priorities will be setting strategy, identifying key target segments and holding C-level relationships as well as executing on the strategy, closing deals, building the sales pipeline and delivering on your targets

    October 20, 2017 01:42:57

  • Customer Service Advisor North West England

    North West England, Undisclosed salary

    Job Description: The Global Travel Group, owned by dnata Travel, part of the Emirates Group is now recruiting for a Office Administrator

    This is a fantastic opportunity to work for a global company with a reputation of providing excellent customer service to their internal and external clients. We are looking for a passionate and caring new team member who can thrive in a pressured and fast pace environment. The successful candidate will offer excellent communication & organisational skills and will be responsible for servicing our clients to company standards, understanding clients booking needs and providing appropriate solutions for pre-travel and in resort problems and queries.

    Hours: 38.75 hours per week over 5 days between 08:00-18:30 Mon-Fri and 09:00 – 18:00 Sat-Sun.

    Responsibilities:

    Ensuring all customers’ enquiries are dealt with in a timely and professional manner
    Dealing with queries by Telephone and Email
    Administer change requests received from customers and travel agents before and during travel
    Taking payments from customers
    Checking reservations to ensure correctly booked
    Creating and amending reservations
    Checking and booking tour reservations
    Requesting rates when a hotel is sold out
    Accurately recording all communication between internal and external contacts
    Investigating all involuntary changes made by suppliers and ensures information is correct
    Adhering to all business SLA’s
    Building and maintaining business relationships for internal and external consumers.
    Processing daily administrative tasks

    October 20, 2017 01:38:30

  • Travel Sales Consultant North West England

    North West England, £16000 to £18000 per annum

    Job Description: OTE £23k - £25k

    Travelbag began in 1979 and wanted to offer more than just package holidays, so it’s no surprise that we’ve established ourselves as a leader in the tailor-made holiday market. Our portfolio incorporates a huge range of travel options across the world. And because we only work with suppliers, properties and airlines that meet our exacting standards, we can be sure that our customers will experience the very highest quality.

    We are now recruiting for an experience Travel Sales Consultant to join the team at the branch in Knutsford and Chester branches. In this role you will maximise sales by providing a high quality service and specialist knowledge to all our customers to ensure they return to us again and again. This role will start in January 2018.


    Hours: 37.5 hours per week over 5 days (Between 9am – 9pm Monday-Friday, Saturday 9am– 5pm and Sunday 10am – 6pm)


    Job Accountabilities:

    Proactively match customer requests to Travelbag’s extensive range of products, maximising all sales opportunities and providing a perfect holiday experience.
    Ensure excellent customer service is provided to all customers at all times
    Consistently achieving individual monthly sales targets as well as contributing to the overall achievement of the store targets.
    Optimise all sales opportunities including ancillary products and work towards specific business product targets i.e. incentive drives.
    Keep product knowledge up-to-date and share new information with colleagues
    Effectively handle customer complaints to minimise customer dissatisfaction and encourage repeat business
    Work collaboratively with colleagues to ensure each team member is provided the opportunity to develop and maximize their potential
    Provide feedback on success of promotional activities
    Attend, participate in and contribute positively towards team meetings/briefings
    Recommend constructive improvements to system or working practices

    October 20, 2017 01:34:58

  • Travel Sales Consultant South West England

    South West England, £16000 to £18000 per annum

    Job Description: Travelbag began in 1979 and wanted to offer more than just package holidays, so it’s no surprise that we’ve established ourselves as a leader in the tailor-made holiday market. Our portfolio incorporates a huge range of travel options across the world. And because we only work with suppliers, properties and airlines that meet our exacting standards, we can be sure that our customers will experience the very highest quality.

    We are now recruiting for an experience Travel Sales Consultant to join the team at the branch in Cheltenham. In this role you will maximise sales by providing a high quality service and specialist knowledge to all our customers to ensure they return to us again and again. This role will start in January 2018.


    Hours: 37.5 hours per week over 5 days (Between 9am – 9pm Monday-Friday, Saturday 9am– 5pm and Sunday 10am – 6pm)


    Job Accountabilities
    Proactively match customer requests to Travelbag’s extensive range of products, maximising all sales opportunities and providing a perfect holiday experience.
    Ensure excellent customer service is provided to all customers at all times
    Consistently achieving individual monthly sales targets as well as contributing to the overall achievement of the store targets.
    Optimise all sales opportunities including ancillary products and work towards specific business product targets i.e. incentive drives.
    Keep product knowledge up-to-date and share new information with colleagues
    Effectively handle customer complaints to minimise customer dissatisfaction and encourage repeat business
    Work collaboratively with colleagues to ensure each team member is provided the opportunity to develop and maximize their potential
    Provide feedback on success of promotional activities
    Attend, participate in and contribute positively towards team meetings/briefings
    Recommend constructive improvements to system or working practices

    October 20, 2017 01:32:51

  • Travel Sales Consultant West Midlands

    West Midlands, £16000 to £18000 per annum

    Job Description: OTE 23k- £25k

    Travelbag began in 1979 and wanted to offer more than just package holidays, so it’s no surprise that we’ve established ourselves as a leader in the tailor-made holiday market. Our portfolio incorporates a huge range of travel options across the world. And because we only work with suppliers, properties and airlines that meet our exacting standards, we can be sure that our customers will experience the very highest quality.

    We are now recruiting for an experience Travel Sales Consultant to join the team at the branch in Solihull. In this role you will maximise sales by providing a high quality service and specialist knowledge to all our customers to ensure they return to us again and again. This role will start in January 2018.


    Hours: 37.5 hours per week over 5 days (Between 9am – 9pm Monday-Friday, Saturday 9am– 5pm and Sunday 10am – 6pm)


    Job Accountabilities
    - Proactively match customer requests to Travelbag’s extensive range of products, maximising all sales opportunities and providing a perfect holiday experience.
    - Ensure excellent customer service is provided to all customers at all times
    - Consistently achieving individual monthly sales targets as well as contributing to the overall achievement of the store targets.
    - Optimise all sales opportunities including ancillary products and work towards specific business product targets i.e. incentive drives.
    - Keep product knowledge up-to-date and share new information with colleagues
    - Effectively handle customer complaints to minimise customer dissatisfaction and encourage repeat business
    - Work collaboratively with colleagues to ensure each team member is provided the opportunity to develop and maximize their potential
    - Provide feedback on success of promotional activities
    - Attend, participate in and contribute positively towards team meetings/briefings
    - Recommend constructive improvements to system or working practices

    Qualifications, Skills & Experience
    Previous travel industry experience – ideally in tailor-made long haul
    Proven record of meeting and exceeding sales targets
    GDS experience an advantage, but full training will be given
    Good IT skills including keyboard skills and experience of using Microsoft Word, Excel and Outlook
    Strong communication skills with the ability to provide service to our customers through varied methodology – i.e. face to face, by telephone and by e-mail
    Ability to work under own supervision or as part of a team
    Enthusiastic and persuasive
    Attention to detail and ability to problem solve
    A passion for travel

    Travelbag operates 7 retail stores and 2 contact centres in the UK and is owned by dnata Travel, part of the Emirates Group. In the UK, our brands also include Travel Republic, Sunmaster, the Global Travel Group, Netflights, Travel 2 and Gold Medal Travel.
    Our employees enjoy many benefits including life assurance, pension scheme, travel discounts, industry/social events and a child care voucher scheme.

    October 20, 2017 01:30:53

  • Cruise Consultant Scotland

    Scotland, Undisclosed salary

    Job Description: Travel has been in the travel business for more than 30 years. It is now one of the UK’s largest long haul tour operators and is recognised as a market leader for tailor-made holidays to Australia, New Zealand, South Pacific, Asia, Africa, Middle East, North America, Latin America as well as for round the world travel.

    We are delighted to be expanding our highly successful cruise team at office in Skypark, Glasgow and are recruiting experienced Cruise Consultants who can actively promote and sell the Travel 2 Cruise Plus product and brand. To be considered for this role you must have excellent cruise product knowledge as well as an outstanding level of customer service that is fitting for customers who are prepared to pay for the best of everything. You should also have schedule airfares knowledge combined with passion and knowledge of travel.

    Hours: 37.5 hours per week, 5 days per week Monday-Saturday (working approximately 1 in 3 Saturdays)

    October 13, 2017 08:49:31

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