The Cambridge is an independent, mutual society which has been integral to the community since 1850. We provide funding for people buying their own homes and are a trusted home for people in a position to save.
The Cambridge is built on the core values of:
Integrity – We always act with openness and transparency and have our members’ interests at heart
Community – We work to enrich and support the lives of people today and to ensure future generations benefit from our being
Expertise – We make sure our teams are knowledgeable and we always invest in them. We know this is key to the experience we deliver
Relevance – We build products and services suited to our members and we strive to deliver an experience and environment that is best suited to their needs
As a member of The Cambridge you’re part of a successful financial organisation. You have a say on what happens – a vote – and you’re helping to shape something for future generations. This is very important. We listen to you and with your support we grow stronger and bigger attracting more new members.
Here is what some of our members think about us, this information is from our 2017 customer satisfaction survey.
79% of our members are extremely or very satisfied with our service
95% of our members would describe us as being good or easy to deal with
97% of our members are likely to remain with The Cambridge for the next 12 months
57% of our members are likely to recommend us to a friend or family member
Committed to your community
We are deeply committed to the people, places and partnerships that we connect with and aim to help them achieve their goals. During the last year the teams at The Cambridge have worked hard to raise awareness, fundraise and donate man hours – read on for a round-up of the activity.
18 charities supported throughout the year
Over £20,000 raised for charity during 2016
1,000 hours volunteered from team members at The Cambridge
What makes us different?
The Cambridge provides a safe place for savings and helps people have a home.
The team are all guardians of The Cambridge, it was here long before we were and with the hard work we put in to keep The Cambridge great we’ll be handing guardianship over to future generations.
190 people employed
13 local branches
£20,000 donated to good causes
1,000 hours volunteered
An awesome brand to work for – The Cambridge is a well renowned local brand, we care about our team members, our customers and the communities within which we live and work our team members are very proud to work here
Excellent employee benefit package – Including concessionary mortgage rate, 12% company contribution pension scheme, a generous holiday scheme plus 3 additional days (for birthday, work anniversary and Christmas shopping), private medical insurance, life assurance and financial support for qualifications.
Learning and development – By supporting our team members in their learning and personal development, we aim to develop a loyal and productive work force, who are knowledgeable, confident and are empowered to provide an excellent customer experience.
Commitment to the community – We take an active role in the communities in which we live and work. Teams across the Society work with various charities and community groups, voluntarily giving their own time to help make a difference.
T: 0345 601 3344
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