career in travel

How to give your boss feedback

No boss is perfect. Some display poor people management skills, which can lead to a demotivated workforce, some show favouritism, which leads to fragmented departments, some fail to communicate and some constantly hold meetings that prevent employees from doing their work.

When this lack of skills has become too much for you as an employee, you may make the decision to tell your boss. It can be a daunting prospect to give your boss feedback, especially if it has not been asked for. Many worry they will be reprimanded or blacklisted. However, if it’s done correctly, your boss should take it graciously and see it as a positive opportunity.

When and How

Diplomacy is key. Before providing any feedback, consider if it is beneficial to share your feelings and if so what is the best way for me to review my boss?

It is important to choose the right time to review your boss. Delivering poor feedback in front of all of his or her employees could instantly cause a defensive attitude, preventing them from listening to what it is you are saying. In some instances, asking for a private moment is a more efficient way of sharing your feelings and means you will have a forum to discuss the feedback appropriately.

Everybody can let their nerves get the better of them, especially when being confrontational. To ensure you address your entire list of points, write down a brief summary of what you want to cover – that way you can refer back to it if you start to get tongue-tied.

Stay Focused

When talking to your boss, especially one who has annoyed you, it is easy to forget they are human and you can end up being rude and hurtful. How you interact during this conversation could make or break your relationship. You do not want to let emotions get the better of you, which could lead to a shouting match. Stay cool, calm and collected and you will gain respect for your professionalism and productive honesty. By discussing how you feel things could be improved, you are showing your boss your passion for the role and the company – an admirable quality in any employee.

Don’t Aim for the Soul

When giving feedback to anyone in any situation, you should avoid being overly personal and targeting someone’s personal make up or their “soul”, rather concentrate on behaviours that characterise the issue that you want to raise. If your boss fails to keep appointments with you and misses 1 to 1s, don’t say, for example “you are selfish, you don’t care about me” – this is something that will instantly rankle; concentrate on their behaviours and say “when you miss our 1 to 1s and constantly reschedule it makes me feel devalued and means work gets held up”.

Even with this advice, some people still don’t feel they can provide feedback to their boss and ask the question how can I review my boss anonymously?

Many people have such a great working relationship with their boss that they ask how can I rate my employer without everybody knowing it is me?

WorkAdvisor provides a forum for employees to review their employers online anonymously. This is a fantastic tool, especially for candidates looking to join a new organisation. By looking at workplace reviews you can see what it’s really like in any given company or shout about what a great working environment it is from the rooftops. Your opinion counts, employers look at sites like Glassdoor and WorkAdvisor to see what people really think about their business. Glassdoor asks for simple pro’s and con’s of any employer but has specific ratings on 6 questions, for example, “how sociable is your place of work”’ as well as free text to say what you like.